Business ProfileforTime Line Communications

I was called about raising money for our vets. They wanted to run my company's ad 3 times a day around the 4th of July. Wanted to charge me ****** for this. Because it was for Vets I agreed and later they were supposed to let me hear the real ad and get an email with all their information. I didn't know if this company was real or not and I told them I wanted to check them out before I paid anything. Never called me back, never heard the ad and never got an email so I could check out their company to see if it was legit. Now they are sending me a bill for a service I never received.

Thank you for bringing this issue to our attention. We understand how frustrating this situation must be, and we want to sincerely apologize for any confusion or inconvenience youve experienced. Our goal is to ensure every customer feels valued and confident in the services we provide, hence why we do all the billing after providing the services. To clarify, your ad was aired as agreed upon around the 4th of July week. This was done to maximize exposure during a time of high relevance. We sent the invoice to the address on file twice and followed up with an email containing all the necessary details. Additionally, we attempted to contact you to confirm your airtimes before the run as requested by you and left a detailed voicemail followed up with an email including the MP3 of the announcement. We regret that our communication attempts may not have reached you effectively, and we understand the importance of transparency and trust in these matters. Please know that we are committed to resolving this issue to your satisfaction. We want to make things right and are more than willing to discuss any option that would address your concerns. We also attempted to contact you very recently to resolve the matter but were unable to reach you.Your satisfaction is our priority, and were here to ensure that you feel fully supported. Please contact us directly at ************ so we can work together on a resolution to your full satisfaction.Thank you for giving us the opportunity to address this, and we appreciate your understanding.