BBB Accredited Business since 08/29/1984
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A BBB Accredited Business since 08/29/1984
BBB has determined that Cleveland Utilities meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Cleveland Utilities' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Cleveland Utilities
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
Nashville, TN 37243-1204
BBB records show a license number of 58683 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. The expiration date of this license is 06/30/2017. Nathan Casteel, Licensed Electrician.
Business ManagementPrincipal: Mr. Ken Webb (President & CEO)Customer Contact: Mr. Tim Henderson (VP of Administrative Services)
Contact InformationMr. Marshall Stinnett
Number of Employees
Municipal Utility, Water Companies-Utility, Electric Companies, Public Utility Consultants
Products & Services
This firm offers electric, water and waste water utilities.