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Business ProfileforElder’s Ace Hardware
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 4921 Highway 58, Chattanooga, TN 37416-1895
- BBB File Opened:
- 1/1/1976
- Years in Business:
- 55
- Business Started:
- 2/1/1969
- Business Started Locally:
- 2/1/1969
- Business Incorporated:
- 3/14/1969
- Accredited Since:
- 7/26/2010
- Type of Entity:
- Corporation
- Alternate Business Name
- Helpful Group, LLC
- Highway 58 - Elder's Ace Hardware
- Varnell - Elder's Ace Hardware
- Business Management
- Mr. Tom Glenn, CEO
- Ms. Lisa Johnson, Community Engagement
- Mr. Steve Kelly, Sr. Director of Retail Operations
- Contact Information
Principal
- Mr. Tom Glenn, CEO
Customer Contact
- Mr. Carl Cantrell, Manager
- Mr. Harold Stockburger, Manager
- Mr. Phil Cawood, Manager
- Mr. Chad Hawkins, Manager
- Mr. Matt Hess, Manager
- Mr. Chris Scutella, Manager
- Mr. Ronald Hannah, Manager
- Mr. Tom Glenn, CEO
- Mr. Bill Lemley, Manager
- Ms. Lisa Johnson, Office Administrator
- Mr. Steven Brannan, Manager
- Mr. Ryan Ulrich, Manager
- Mr. Bryan Carter, Manager
- Mr. Tony Baker, Manager
- Mr. Cody Mcintire, Manager
- Ms. Ruth Venable, Manager
- Mr. Chris Gadd, Manager
- Mr. Chad Biggs
- Ms. Loretta Oliver
- Ms. Kim Prueitt
- Mr. Carlos Martinez
- Mr. Brandon Smith
- Ms. Lisa Vicars
- Ms. Rebecca Harbin
- Mr. Matt Huebner
- Mr. Tyler Rude
- Ms. Cara Nation
- Ms. Brenda Branstetter
- Ms. Wendy Singer
- Ms. Cheryl Frederick
- Ms. Karen Clark
- Ms. Trina Runyan
- Mr. Zach Ulrich
- Ms. Joy Moore
- Mr. Ray Ivey
- Mr. David Pardue
- Ms. Kaye Henry
- Mr. Randell Wiggins
- Ms. Teresa Hunter
- Mr. Brian Croft
- Mr. Tim Dennison
- Ms. Teresa Jones
- Mr. Kyle Burriss
- Ms. Bev Nave
- Mr. Johannes Michel
- Mr. Jacob Barfield
- Mr. Josh Hand
- Ms. Shannon Patterson
- Ms. Charlene Crawford
- Mr. Mike Lane
- Mr. Ron Coley
- Ms. Annette Vickrey
- Mr. Brandon Mitchell
- Ms. Kaitlyn Coulson
- Mr. Aaron Cawood
- Ms. Amber Dunn
- Mr. Stuart Vaughn
- Ms. Hali Guffey
- Additional Contact Information
Fax Numbers
- (423) 892-1744Primary Fax
- (423) 698-7522Other Fax
Phone Numbers
- (423) 899-9698Other Phone
- (423) 698-7511Other Phone
- (423) 892-1744
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Anthony L
12/29/2023
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