At-a-glance
Related Categories
Business Details
- Location of This Business
- 10120 Albemarle Rd Ste C, Charlotte, NC 28227-3370
- BBB File Opened:
- 7/15/2009
- Years in Business:
- 15
- Business Started:
- 6/29/2009
- Business Started Locally:
- 6/29/2009
- Business Incorporated:
- 4/20/2009
- Accredited Since:
- 7/27/2009
- Type of Entity:
- Corporation
- Number of Employees:
- 3
- Alternate Business Name
- TigerHawk Holdings, Inc.
- Business Management
- Mr. Jon Guckenberger, Owner
- Contact Information
Principal
- Mr. Jon Guckenberger, Owner
Customer Contact
- Mr. Jon Guckenberger, Owner
- Additional Contact Information
Fax Numbers
- (704) 573-7185Primary Fax
Website Addresses
- (704) 573-7185
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/27/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
R. H.
03/01/2023
AAMCO Transmissions & Total Car Care Response
03/17/2023
Unfortunately, we are not able to hold time slots for prior customers who do not show when scheduled. ******************** was scheduled on consecutive Fridays to have additional repairs completed that were diagnosed on his initial visit. Parts were ordered and kept at the facility for ******************** but continued no shows (no just one as is stated) forced us to return the parts and no longer block off time slots for this individual.
We value the relationships we have with our customers and make our living repairing vehicles. We have no incentive not to work on his vehicle but when other customers needs can't be met because appointments are not kept or notification of cancellation is provided, we have to put the needs of our respectful customers in front of individuals who do not show up when scheduled.
************************ disappointment in not being able to have his vehicle repaired at this facility only speaks volumes to our quality, pricing and integrity. There are many repair facilities to choose from in the area but our stellar reputation stands as proof of ********************** desire to return.
Customer Response
03/17/2023
Customer Response
03/17/2023
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