Business ProfileforMuse Realty LLC

STAY AWAY FROM MUSE REALTY! Muse Realty managed property for 3.5 years. They are not honest people, and they don't care about your property.1. 1st tenant broke my kitchen counter top, and Muse Realty move-out inspection did not find out and let the tenant left. We found out this issue when the 2nd tenant moved out.2. 2nd tenant was using my residential house as his insurance agent office. The tenant set up 5- 6 work tables and had employees working in the house, and the tenants customers in and out the house/community. I could lose my house per the *** rule. My property is a residential rental instead of commercial rental. Muse Realty did not find out because Muse never check the tenant during rental period time like most of property management companies. Muse only checks when the rental contract ends.3. Muse Realty did not update /lower my house list price on MLS per my request. They only updated the new price on their company website. They did this on purpose because we were not happy for the broken kitchen counter top issue and argued with them. Because the VERY high rental price on MLS they listed, my house could not be rent out for 92 days during perfect rental season from 5/1/2023- -7/27/2023. So I changed property management company in August 2023, and my house is rent out within 9 days after listing!!!4. Muse Realty people were not fast to update my rental house price for 92 days, but they were so fast to update my rental house status on MLS on the same day when I told them I did not want them to manage my property. However, they lied on the **** my property showed" Closed" with a rental price when the status should be " Withdraw. My current property management company called Muse Realty and pointed out the mistakes, they refused to correct the wrong information. **** is trying to fool people that they can rent house out without any fails.STAY AWAY FROM MUSE REALTY!

This is discernibly not true. 1.The granite countertop was sagging with a gap in **********, which we found during our inspection and reported to the owner. The owner speculated that the tenant stood on the bar to paint the ceiling, which the tenant denied. We did not charge the tenant, since we could not determine they caused this issue. Most likely, as we have experienced in the past, the settling resulted from ********** gap and gravity. 2.During the pandemic, annual inspections were suspended, unless there was a maintenance emergency, HOA violation or owner request. We did not receive any violations, notifications or request during this time. After the tenant moved out, the owner told us his neighbors concern. The previous tenant stated that he did work from home during Covid, although denied running a company from the home.3.The *** was updated with the rental price decrease and can be verified with a public search. We also updated our website, listing and software. There are some secondary websites that did not update appropriately. However, we explained to the owner that we do not have affiliation with the secondary websites, nor any inaccuracies or scams on them. We did contact a couple requesting the update their listing through their website to assist the best we could.4.The owner emailed to remove the property from the market the morning that the **** had a medical emergency. A staff member checking her email saw this and removed it from *** immediately. The **** contacted the *** to request a status change upon her return.