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Find a Location

Muse Realty LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Muse Realty LLC

      1538 Ebenezer Rd Rock Hill, SC 29732-1807

      BBB Accredited Business
    • Muse Realty LLC

      PO Box 37780 Rock Hill, SC 29732-0530

      BBB Accredited Business

    Business ProfileforMuse Realty LLC

    Real Estate Rentals
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2010

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Muse Realty LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Muse Realty LLC

        1538 Ebenezer Rd Rock Hill, SC 29732-1807

        BBB Accredited Business
      • Muse Realty LLC

        PO Box 37780 Rock Hill, SC 29732-0530

        BBB Accredited Business
      Location of This Business
      1538 Ebenezer Rd, Rock Hill, SC 29732-1807
      BBB File Opened:
      5/9/2007
      Years in Business:
      19
      Business Started:
      10/1/2004
      Business Started Locally:
      10/1/2004
      Business Incorporated:
      9/17/2004
      Accredited Since:
      11/18/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 11801 for this business, issued by Real Estate Commission, SC

      These agencies may include:

      Real Estate Commission, SC

      110 Centerview Dr Ste 302

      Columbia SC 29210

      (803) 896-4400

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      7
      Business Management
      • Ms. Linda Muse, Owner
      • Ms. Lane Davis, Property Manager
      Contact Information

      Principal

      • Ms. Linda Muse, Owner

      Customer Contact

      • Ms. Lane Davis, Property Manager
      Additional Contact Information

      Fax Numbers

      • (803) 366-1141
        Primary Fax

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      HONG K

      1 star

      08/16/2023

      STAY AWAY FROM MUSE REALTY! Muse Realty managed property for 3.5 years. They are not honest people, and they don't care about your property.1. 1st tenant broke my kitchen counter top, and Muse Realty move-out inspection did not find out and let the tenant left. We found out this issue when the 2nd tenant moved out.2. 2nd tenant was using my residential house as his insurance agent office. The tenant set up 5- 6 work tables and had employees working in the house, and the tenants customers in and out the house/community. I could lose my house per the *** rule. My property is a residential rental instead of commercial rental. Muse Realty did not find out because Muse never check the tenant during rental period time like most of property management companies. Muse only checks when the rental contract ends.3. Muse Realty did not update /lower my house list price on MLS per my request. They only updated the new price on their company website. They did this on purpose because we were not happy for the broken kitchen counter top issue and argued with them. Because the VERY high rental price on MLS they listed, my house could not be rent out for 92 days during perfect rental season from 5/1/2023- -7/27/2023. So I changed property management company in August 2023, and my house is rent out within 9 days after listing!!!4. Muse Realty people were not fast to update my rental house price for 92 days, but they were so fast to update my rental house status on MLS on the same day when I told them I did not want them to manage my property. However, they lied on the **** my property showed" Closed" with a rental price when the status should be " Withdraw. My current property management company called Muse Realty and pointed out the mistakes, they refused to correct the wrong information. **** is trying to fool people that they can rent house out without any fails.STAY AWAY FROM MUSE REALTY!

      Muse Realty LLC Response

      08/17/2023

      This is discernibly not true. 1.The granite countertop was sagging with a gap in **********, which we found during our inspection and reported to the owner. The owner speculated that the tenant stood on the bar to paint the ceiling, which the tenant denied. We did not charge the tenant, since we could not determine they caused this issue. Most likely, as we have experienced in the past, the settling resulted from ********** gap and gravity. 2.During the pandemic, annual inspections were suspended, unless there was a maintenance emergency, HOA violation or owner request. We did not receive any violations, notifications or request during this time. After the tenant moved out, the owner told us his neighbors concern. The previous tenant stated that he did work from home during Covid, although denied running a company from the home.3.The *** was updated with the rental price decrease and can be verified with a public search. We also updated our website, listing and software. There are some secondary websites that did not update appropriately. However, we explained to the owner that we do not have affiliation with the secondary websites, nor any inaccuracies or scams on them. We did contact a couple requesting the update their listing through their website to assist the best we could.4.The owner emailed to remove the property from the market the morning that the **** had a medical emergency. A staff member checking her email saw this and removed it from *** immediately. The **** contacted the *** to request a status change upon her return.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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