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Find a Location

Get It Home, LLC has 1 locations, listed below.

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    Business ProfileforGet It Home, LLC

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9635 Southern Pine Blvd, Charlotte, NC 28273-5540
    BBB File Opened:
    5/20/2015
    Years in Business:
    11
    Business Started:
    11/10/2012
    Business Started Locally:
    11/10/2012
    Business Incorporated:
    4/24/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2459948 for this business, issued by Department of Transportation, US

    These agencies may include:

    Department of Transportation, US

    800 Independence Ave SW

    Washington DC 20591

    (800) 322-7873

    https://www.transportation.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Business Management
    • Ms. Marla O. Howard, Owner
    Contact Information

    Principal

    • Ms. Marla O. Howard, Owner

    Customer Contact

    • Ms. Jasmyne Howard, Administrator
    • Ms. Marla O. Howard, Owner

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Petra T

    1 star

    04/18/2024

    Terrible business, and the owner ***** is very unprofessional. I described to her the items needed to be moved, she gave me an estimate, when I called back to confirm later, she gave me a different, higher estimate, and when she arrived the day of the move she said I needed an additional person to move everything in the 2 hour time frame. All was moved in 75 minutes, I paid her for 2 hours plus and additional cost for the third person, and then she demanded a higher tip which she got into an argument with me about right outside the storage unit. I was actually shocked at her behavior. Also, no blankets were used to cover any of my furniture, there's a rip in my box spring and couple of bags were ripped. Terrible business, stay away.

    Get It Home, LLC Response

    04/19/2024

    *****, I urge you to reconsider your review. I can assure you that nothing was damaged during your move. Your items were wrapped with shrink wrap for their protection, as I had explained beforehand. Furthermore, we added a third person on moving day to ensure a quick and efficient process, keeping you within your time and budget constraints. Your experience was not accurately portrayed in your review.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

    BBB reports on known marketplace practices.

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