Business ProfileforRegal Landscapes, LLC

Regal Landscapes was hired to construct four retaining walls in my backyard. The project began on January 16, 2023, construction continued for a year due to errors in construction, and one of the walls collapsing. Total project cost was ******, Regal Landscape was recommended by another company that was involved in the grading for the wall construction. The issues encountered are as follows:Walls were constructed (4 feet high, average75 long) using improper construction methods. Undersized drainage, no water sealant to prevent water penetration, small amounts of crushed rock to aid drainage. Rebar was also not used to ensure rigidity of the walls.Wall construction was completed in April 2023, immediately I noticed that drainage behind one of the walls was slow, the soil remained saturated for days. I sent a message to J**** M***** owner of Regal Landscape to advise him of the problem, he said drains installed. As rains continued a wall completely collapsed, when I contacted Regal, they came out and immediately blamed the grading for the reason. That was incorrect, no French drains were installed. I indicated no confidence in construction practices, the owner opened up all the walls and installed plastic behind the walls which was a cheap way of satisfying my concerns. It has not worked, walls are stained with red **** stains that have permeated the block. We asked for an extended warranty of ten years for the walls. The owner texted an agreement, I have asked for a signed legal document, I have not heard back from the owner. An outstanding amount of ******* remains, I indicated as soon as I have an agreement, he will have payment.The following issues remain: the walls are filled with water due to sealing issues, water has filled the A/C units, a channel drain was not installed, the collapsed wall shows high amounts of water retention. The downspout drains are not properly draining, water now is released underneath my driveway Owner has not replied