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Find a Location

Alpha Omega Construction Group, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAlpha Omega Construction Group, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2005

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Alpha Omega Construction Group, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1014 Waxhaw Indian Trail Rd, Indian Trail, NC 28079-4353
      BBB File Opened:
      1/1/2005
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Incorporated:
      8/5/2008
      Accredited Since:
      9/28/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      95
      Business Management
      • Ms. Claudia AlHassan, President
      • Mr. Chris Stafford, COO
      • Mr. Mahamood AlHassan, Vice President
      • Ms. Mari Moss, Executive Assistant
      Contact Information

      Principal

      • Ms. Claudia AlHassan, President

      Customer Contact

      • Mr. Jerry Mateo, Controller
      • Mr. Chris Stafford, COO
      • Ms. Betsy Tharrett, Operations Manager
      • Ms. Rosemary Hastings, Marketing Manager
      • Ms. Mari Moss, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (704) 821-7058
        Primary Fax

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Alpha Omega is the roofing / siding contractor for my home builder. ************* is terrible for both roofing and siding. My house is less than one year old (10 months) and the siding is bowing, buckling, and falling off my house. They have been out several time to "fix" the problem, however my house is in worse shape when they leave. The siding is not installed correctly. Now for the roof. My roof is 10 months old and is already leaking. During the day long wind and rain storm on the 21st and 22nd, my roof started to leak. Water dripped down through the ** register in the master bath. I climbed up into the attic, took photographs of where the leak was coming from in between the roofing sheeting, and marked it with paint. Alpha Omega repair person comes to my home today, observe the water damage on ceiling around ** register, accompanies me into the attic, I show him where the leak occurred, but Alpha Omega repair person claimed that the issue was an ** issue not a roof issue and left. He looked at the photographs of the dripping from the roof sheeting, and still stated that "there was NO problem with the roof." He advised he couldn't find anything wrong with their roof and to contact the ** contractor. A 10 month old roof that leaks and they refuse to correct the problem. Repair tech. actually wanted me to stay in the attic while he sprayed water from my hose for 30+ minutes in the area of the leak so he could then see if it was leaking. I advised that he needed to return with the right people and tools to fix the problem. I am still waiting for a phone call from his supervisor. DO NOT DO BUSINESS WITH ALPHA OMEGA FOR SIDING OR ROOFING.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Benjamin B

      1 star

      09/19/2023

      Purchased a brand new house 6 months ago from Pulte Homes. During a recent storm, there was a massive leak coming from the roof above the front door. Not only has the leak caused paint damage they have decided to no call/no show in regards to fixing the roof. We are at a loss for the awful customer service, roofing job and communication.

      Alpha Omega Construction Group, Inc. Response

      09/20/2023

      Alpha Omega Construction Group is dedicated to responding to our customer's service requests and certainly apologize for any inconvenience.  We do show an on ************* to the Pulte ************* request in late afternoon yesterday and a follow up scheduled.

      Working in close communications with Pulte Homes we look forward to completing the service.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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