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Southern Piedmont/Charlotte, NC

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BBB Accredited Business since 03/01/1989

One Hour Heating and Air Conditioning

Find a Location

Phone: (704) 844-1359Fax: (980) 318-5298View Additional Phone Numbers8916#1 Crump Rd., PinevilleNC 28134View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 03/01/1989

BBB has determined that One Hour Heating and Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised One Hour Heating and Air Conditioning's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 24 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

24 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues2
Guarantee / Warranty Issues1
Problems with Product / Service18
Delivery Issues0
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

0 Customer Reviews on One Hour Heating and Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 07/25/1989Business started: 12/01/1971
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC
1109 Dresser Ct
Raleigh, NC27609-7302
(919) 875-3612
http://www.nclicensing.org

BBB records show a license number of 23509 for this company, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC. Their web address is http://www.nclicensing.org.

BBB records show a license number of 1724 for this company, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC. Their web address is http://www.nclicensing.org.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Mike Fowler (Owner)Mr. Travis Hill (Operations Manager)Mr. Tom E. Rea Jr. (Owner)Mr. Paul Stefano (General Manager)
Number of Employees

87

Business Category

Heating & Air Conditioning, Plumbers, Heating Contractors, Air Conditioning Contractors & Systems

Alternate Business Names
Ben Franklin Plumbing, Dan King Plumbing, Heating & Air LLC
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.