Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Acosta Heating, Cooling & Electrical has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAcosta Heating, Cooling & Electrical

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            3915 Stuart Andrew Blvd

            Charlotte, NC 28217-1553

            Get Directions
            Visit Website
            (704) 486-8266

            Business hours

            7:00 AM - 9:00 PM
            Business Hours
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            8:00 AM - 9:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.74/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/1/1984

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ACOSTA HEATING, COOLING & ELECTRICAL providessolutions for customers in North and South Carolina.

            Business Details

            Location of This Business
            3915 Stuart Andrew Blvd, Charlotte, NC 28217-1553
            BBB File Opened:
            6/19/1979
            Years in Business:
            51
            Business Started:
            7/10/1972
            Business Started Locally:
            7/10/1972
            Business Incorporated:
            7/9/1979
            Accredited Since:
            3/1/1984
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            42
            Alternate Business Name
            • Acosta, Inc.
            • Acosta Heating Cooling & Electrical
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:00 AM - 9:00 PM
            Su:
            8:00 AM - 9:00 PM
            Business Management
            • Ms. Lauren Acosta Huckleberry, President
            Contact Information

            Principal

            • Ms. Lauren Acosta Huckleberry, President

            Customer Contact

            • Ms. Lauren Acosta Huckleberry, President
            Additional Contact Information

            Fax Numbers

            • (704) 527-7802
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/09/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I have a 42 year old home. I never had issues with a smell in my home UNTIL Acosta installed a heat pump with a coil that is creating a smell. I have had two managers come out and try to offer me band aid fixesair filtration **************** *************. I had two other companies come out to assess the situation. They said I would need to get the coil coated with copper. They said I should call Acosta to have this fixed. I called Acosta they did not want to cover the cost of getting this fixed. It would be ***** at cost to me. They again offered an air filtration system. I told them I never had this issue or smell before the coil was installed. I have spent thousands of dollars and just want it fixed.
            Read More
            Read 2 More Complaints

            Customer Reviews

            46 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Margarita T

            04/14/2024

            Very professional and knowledgeable and gave us high quality service, I would recommend this company to anyone.

            Acosta Heating, Cooling & Electrical Response

            04/15/2024

            Dear *********,Thank you so much for your wonderful review of Acosta Heating, Cooling & Electrical! We are delighted to hear that you found our team to be professional, knowledgeable, and that you received high-quality service.Recommendations like yours mean the world to us, and we are grateful for your trust in our company. If there is anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out.
            Read 45 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.