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Find a Location

Parks Chevrolet Huntersville has 1 locations, listed below.

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    Business ProfileforParks Chevrolet Huntersville

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2024

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    15235 Statesville Rd, Huntersville, NC 28078-7120
    BBB File Opened:
    8/27/2014
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Incorporated:
    4/28/1999
    Accredited Since:
    1/19/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0060734 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    BBB records show a license number of 0076819 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    60
    Alternate Business Name
    • Parks at the Lake, LLC
    Business Management
    • Mr. Adam V. Parks, Member
    • Mr. David Hepner, CFO
    • Mr. Gene Hickman, Dealer Principal
    • Mr. Hubert B. Parks, Member
    Contact Information

    Principal

    • Mr. Adam V. Parks, Member
    • Mr. David Hepner, CFO
    • Mr. Gene Hickman, Dealer Principal
    • Mr. Hubert B. Parks, Member

    Customer Contact

    • Ms. Ashley Shelton, Administrative Coordinator

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a 2017 corvette and sold my 2022 GLB ******** on 3/8 ( it took 5 weeks to pay off ******** and as of 4/17 received a DMV letter of a possible license plate being revoked due to no proper paperwork of transfer of title name and new registration. I will lose my license plate and will be have a penalty! The ** said it was done but it was never done. I need some immediate assistance
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Conner R

    1 star

    02/21/2023

    Absolutely Horrible Experience If you are looking for a dealer that lies to you and has no respect for your time, look no further than Park Chevrolet Huntersville. In order to make the sale they will promise things that they wont follow through with.If you are unfortunate enough to purchase a vehicle from them, just pray it doesnt have any problems, because with problems, they will lie to you about taking care of the issues to make the sale and then not follow through.On top of all that the dealership is very shady and deceptive as a whole. They will cover up flaws and imperfections with their stickers, and then when the stickers are removed and the flaw is visible they act as if it was on the customer to notice the issue prior to purchasing the vehicle.Update as of- 2/21/2023:I have called and requested to speak with someone in customer care or a sales manager 3 separate times now, 2/15, 2/17, and today. Each time there has been no one available, so I leave my name and number and I am told that they would call me back shortly. I hope there is someone thats oversees all the Park dealerships that will see this, and hopefully responds or reaches out to me.These lies, lack of customer service, disrespect, and lack of accountability will cause this dealership to fail. At the bare minimum, follow through with what was said would we be done at time of purchase.I have also added the photos showing where the dealership deceitfully put an informational sticker to cover up where there is a crack/ chip is.On top of all that it baffles me that I was treated as an idiot for thinking that is something that they would take care of, even though when the sticker was removed and then the crack was visible, I immediately contacted my sales person. He said to bring it in and it would be taken care of. Upon arriving to the dealership I was disrespected by a number of people from the sales team. One person in pain that is from the West Coast.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

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