We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          W.W. Williams Company has 46 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileW.W. Williams Company

            Truck Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            400 Metro Pl N Ste 201

            Dublin, OH 43017-3577

            Get Directions
            Visit Website
            Email this Business
            (800) 336-6651

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/23/1999

            Years in Business: 112

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mechanical service & repair, power generation, and warehousing & logistics for trucks, trailers, buses, heavy equipment, and other commercial vehicles

            Products & Services

            Mechanical service & repair, power generation, and warehousing & logistics for trucks, trailers, buses, heavy equipment, and other commercial vehicles

            Business Details

            This is a multi-location business.

            Find a Location

            W.W. Williams Company has 46 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              400 Metro Pl N Ste 201, Dublin, OH 43017-3577
              Email this Business
              BBB File Opened:
              3/24/1986
              Years in Business:
              112
              Business Started:
              1/1/1912
              Accredited Since:
              11/23/1999
              Alternate Business Name
              • Ball Ground Reman
              • CT Power
              • Guaranteed Truck Service
              • Iceberg Enterprises
              • Phoenix Reman
              • Tucson Reman
              • Williams Power Systems
              • W.W. Williams Midwest, Inc.
              • Williams Transport Refrigeration, Inc.
              • Williams Carrier Transicold
              • Williams Detroit Diesel-Allison
              Business Management
              • Mr. Wally Williams, Vice President
              • Mr. John Simmons, CEO
              Contact Information

              Principal

              • Mr. Wally Williams, Vice President
              • Mr. John Simmons, CEO

              Customer Contact

              • Mr. Wally Williams, Vice President
              Additional Contact Information

              Fax Numbers

              • (614) 228-4490
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/31/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I was referred to and subsequently hired W.W. ******** in Tucson, to assess and complete an automotive repair on a 2011 Ford F53 Chassis RV. I informed them of a leak where the engine meets the transmission and they agreed to diagnose and provide an estimate. They proceeded with dropping the transmission at a cost that was not disclosed to me upfront, only to later tell me they were not equipped to work on the type of transmission in my RV. A detailed timeline with supporting documentation and commentary is attached.
              Read More
              Read 5 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Reginald B

              12/20/2023

              Good day, I just wanted to let you know on behalf of my (Pastor) Bishop **** ***** & (Executive Pastor) ****** ******** ***** of the Family Life MBC in Fayetteville, GA. ******* ******-***** in the Atlanta office is a model for customer experience. She was there to assist us from start to finish, always greeting me with a smile, and consistent communicating updates. We originally brought our bus in for **** ****** repairs. Upon getting call to that bus was ready and issued was repaired. I drove bus and immediately turned on **** ****** and noticed they still weren’t working properly. I called ******* and she asked me to return to shop for further evaluation. Following her conversation with mechanic and general manager the issues was repaired/resolved at no additional charge. This is the best customer service I’ve had EVER!!! ******* is a “Woman of Integrity” and “High Moral Character”. WWWilliams is blessed to have an amazing employee such as her. ******* should be your model for future training at ALL your locations. WWWilliams would be the beneficiary of the investment. I just wanted to let you know what a ?? you have. Be blessed!!! Deacon ******** & ***** Burke Family Life MBC
              Read 2 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.