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Find a Location

Hometeam Properties Management, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHometeam Properties Management, LLC

    Rentals by Owner

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    BBB maintains separate BBB profiles concerning

    - Hometeam Properties Management, LLC https://www.bbb.org/us/oh/columbus/profile/rentals-by-owner/hometeam-properties-management-llc-0302-13005349 

    vs

    - Marker HT CBUS MGMT, LLC https://www.bbb.org/us/oh/columbus/profile/property-management/marker-ht-cbus-mgmt-llc-0302-70143494
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential and Commercial Property Management.  OSU Off-Campus Housing (Luxury Apartment Buildings, Houses, Townhomes and Apartments) .  Columbus, Grandview, Hilliard and Dublin are residential apartments and townhomes.  Residential complexes and apartments in Bellefontaine and Mansfield.  Commercial Property Management in the greater Columbus, OH area.

    Products & Services

    Rentals by Owner
    Apartments
    Housing Consultants
    Property Management
    Real Estate Rentals
    Student Housing

    Business Details

    Location of This Business
    222 E 11th Ave, Columbus, OH 43201-2255
    BBB File Opened:
    10/12/2004
    Business Started:
    5/1/2004
    Alternate Business Name
    • Value Add Management, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Thomas Heilman, Owner
    • Mr. Todd Dillon, Operations Manager
    Contact Information

    Principal

    • Mr. Thomas Heilman, Owner
    • Mr. Todd Dillon, Operations Manager

    Customer Contact

    • Mr. Todd Dillon, Operations Manager
    • Ms. Joni King, Manager
    Additional Contact Information

    Fax Numbers

    • (614) 291-2601
      Primary Fax

    Email Addresses

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I received an email from hometeam properties on 1/26 accusing me of having an unregistered cat living with me for the entirety of my lease, they promptly charged me $3200 of pet fees with retro charges for the past 7 months I’ve lived here. They claim to have “pictures of the two cats” as I do have one on my lease. I watch another cat on the occasion but he is not mine and he does not live in the apartment. Upon reviewing my lease I see that having any pet in the apartment without written permission is not allowed and I can be fined 100$ plus 10$ each day the were in the apartment so if I were to be fined for this reason it would be acceptable but I cannot accept back charges for the past 7 months for a cat that I don’t have. I will provide proof in whatever way is asked of me
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric H

    1 star

    09/27/2023

    Future Renters Beware - As a current renter all communication must be made through the company's portal/email. . No calls, no in person visits, no texts, etc. This is not effective and any issues/questions you have will take a long time to process. Maintenance requests are also made through a portal and are extremely slow to resolve. Ex: Our Window Air Conditioner in living room failed and it took weeks for the Maintenance department to come out to look at it. They determined the unit needed to be replaced and that took another month. We have always paid our rent/bills on time and will be moving as soon as our lease is up. Please do your homework on this company before leasing.

    Local BBB

    BBB of Central Ohio

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