BBB Business Review

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This business is not BBB accredited.

Rickert Property Management, Inc.

Phone: (614) 538-1717 Fax: (614) 538-1101 1695 Old Henderson Rd Ste 300, Columbus, OH 43220 View Additional Email Addresses http://www.rickertmanagement.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rickert Property Management, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Rickert Property Management, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: October 17, 1997 Business started: 03/19/1986 in OH Business incorporated 03/19/1986 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Real Estate and Professional Licensing
77 S High St Fl 20, Columbus OH 43215
http://www.com.ohio.gov/real/
Phone Number: (614) 466-4100
WebReal@com.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Dennis Swartz , Owner Mr. Ken Holcomb, Property Manager Ms. Delores Hoover, Office Manager/Acct. Manager
Contact Information
Customer Contact: Mr. Ken Holcomb, Property Manager
Principal: Mr. Dennis Swartz , Owner
Business Category

Property Maintenance Property Maintenance Apartments Association Management Associations Real Estate Real Estate - Commercial Real Estate Agents Property Management Real Estate - Rentals by Individuals

Alternate Business Names
Colony Hill Condominiums Hilliard Village Condos
Additional Information

BBB General Statement on Contracts: With any business transaction, you should obtain in writing, read and thoroughly understand all terms and conditions of the purchase before placing an order, paying any money or signing an agreement. Be sure to have any verbal promises included in the written agreement before you sign. And, always keep a copy of what you sign for your personal records.

Industry Tips
Real Estate Investment - BBB Tips

Customer Review Rating plus BBB Rating Summary

Rickert Property Management, Inc. has received 3.9 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.