BBB Business Review

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BBB Accredited Business since

United Poly & Packaging Supplies, LLC

Phone: (614) 545-0028 Fax: (614) 545-4449 1759 Old Leonard Ave, Columbus, OH 43219

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers construction film, packaging supplies, janitorial supplies, restaurant supplies, ice melt/rock salt, water softner salt.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Poly & Packaging Supplies, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Poly & Packaging Supplies, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on United Poly & Packaging Supplies, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 14, 2009 Business started: 09/01/2003 in OH Business incorporated 09/09/2003 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Terry Makuh, GM/ co-owner Mr. Steven R. Waits, co-owner
Contact Information
Principal: Ms. Terry Makuh, GM/ co-owner
Principal: Mr. Steven R. Waits, co-owner
Business Category

Packaging Materials Restaurant Equipment & Supplies Construction Supplies Bags - Paper Bags - Plastic Boxes - Corrugated & Fiber Boxes - Specialty & Fancy Paper Products Paper Towels Boxes - Paper Janitors Equipment & Supplies

Products & Services

United Poly & Packaging Supplies, LLC sells the following brand(s): Max Katz

Hours of Operation
M: 6:30 AM - 4:00 PM
T: 6:30 AM - 4:00 PM
W: 6:30 AM - 4:00 PM
Th: 6:30 AM - 4:00 PM
F: Closed
S: Closed
Su: Closed
Method(s) of Payment
Visa, MasterCard, Discover, American Express, cash, business check, or debit card
Refund and Exchange Policy
No refund after 30 days. Bring in immediately if product is defective it will be refunded until new product comes in.

Customer Review Rating plus BBB Rating Summary

United Poly & Packaging Supplies, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.