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Find a Location

Zenity Salon, LLC has 1 locations, listed below.

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    Business ProfileforZenity Salon, LLC

    Nail Salon

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5556 N Hamilton Rd, Columbus, OH 43230-1322
    BBB File Opened:
    4/28/2008
    Years in Business:
    13
    Business Started:
    12/22/2010
    Alternate Business Name
    • Zenity Nail Salon
    Business Management
    • Mr. Tommy Nguyen, Owner
    Contact Information

    Principal

    • Mr. Tommy Nguyen, Owner

    Customer Contact

    • Mr. Tommy Nguyen, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jennifer H

    1 star

    02/17/2022

    I've been trying to get in to see my old stylist at ****** Salon because she always did an awesome job on my hair. I had an appt made for right after my dad passed away Christmas night 2018 and when I called I spoke to Rose, who gave me a hard time about cancelling with short notice and joked about how someone probably wouldn't make up their dad dying to get out of an appointment. I refused to go back after that until this past fall. I had an appt which ended up being an hour after my dog suddenly passed away. I obviously had to cancel that. The next appt I scheduled happened to be right after I got bit multiple times by the new dog we adopted and we had to take her back to PACC. I actually went into the salon after being in the ** overnight so they would know I wasn't making things up. They were very nice and scheduled another appointment for me, there was a different lady at the front desk and a gentleman that helped me. The appt after that, they called and cancelled because my stylist was sick, Rose was the one who called and didn't offer to reschedule. Well, I made an appt for the 22nd and Rose just called to verify that I would be in because I have so many cancellations on my record and that if I came in then I would be charged double.... What?!?! So, as much as I love the stylist, there is no way I will be going back to this establishment.

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