BBB Business Review

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BBB Accredited Business since

American Moving and Storage of Ohio

Phone: (614) 436-8080 Fax: (614) 436-8081 470 Schrock Rd Ste C, Columbus, OH 43229 http://www.americanmoveandstore.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Home & apartment moves with 2 or 3 man crews at an hourly or fixed price basis. Small commercial moves on hourly or fixed price basis. Larger moves handled with 2 trucks & 4/5 men. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Moving and Storage of Ohio meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Moving and Storage of Ohio include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

8 Customer Reviews on American Moving and Storage of Ohio
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 8

Additional Information

BBB file opened: August 23, 2000 Business started: 01/01/1999 in OH Business started locally: 01/01/1999 Business incorporated 01/01/1999 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission of Ohio
180 E Broad St, Columbus OH 43215
www.puco.ohio.gov
Phone Number: (800) 686-7826
Lisa.Colosimo@puc.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Jeffrey D. Frank, President
Contact Information
Principal: Mr. Jeffrey D. Frank, President
Business Category

Movers Movers - Office

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:00 AM - 4:00 PM
Su: Closed
Method(s) of Payment
Visa, MasterCard, Discover,Debit Card, Cashier's Check, Cash, Money Order
Refund and Exchange Policy
Full refund for unused boxes returned. 1/3 price for used boxes returned.
Service Area
Within 600 miles of Columbus OH
Alternate Business Names
Frank's Vending Inc
Additional Information

Moving. Sell boxes & packing materials. Will also pack and do in-house moving, and load or unload trucks or pods.

Industry Tips
Moving in Ohio, Movers, Q & A from the PUCO

Customer Review Rating plus BBB Rating Summary

American Moving and Storage of Ohio has received 4.85 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.