BBB Business Review

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This business is not BBB accredited.

Dunkin's Diamonds

Additional Locations

Phone: (740) 788-8611 Fax: (740) 788-8068 View Additional Phone Numbers 897 Hebron Rd Ste 103, Heath, OH 43056

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Diamonds, fine jewelry and gifts, jewelry custom design, jewelry and watch repair including. Jewelry, Watches and Gifts: ROLEX Fancy Diamonds Engagement Rings Wedding & Anniversary Diamond Jewelry Personality Jewelry Gold Jewelry Gemstone Jewelry Silver Jewelry Men's Jewelry Jewelry Repair: Ring Sizing Solder Rings Together Chain Soldering Refinishing Stone Tightening Clasps and Other Findings Prong Retipping Inside Ring Engraving New Shanks Watch Repair: *Rolex Watch repair *Change of Battery for Watches *Water Resistance Testing - Gasket Replacement for Watches (Should be checked annually) *Overhaul / Service for Watches (Recommended every 3-5 years) *Replacement of Mineral Crystals Buffing of Plastic Crystals for Watches *Bracelet Sizing for Watches *Broken Crowns for Watches *Failure to keep time accurately for Watches *Watch won't run overnight for Watches *Watch stops or runs intermittently for Watches Custom Jewelry Design: Computer Rendering Wax Prototype Final Assembly

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dunkin's Diamonds include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dunkin's Diamonds
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1988 Business started: 11/01/1997 in OH Business incorporated 01/01/1997 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce
77 S High St Fl 23, Columbus OH 43215
Phone Number: (614) 466-3636

Type of Entity


Business Management
Mr. Stuart Dunkin, President Ms. Mikey Connolly, Advertising Director Ms. Julie A. Pyne, Vice-President Ms. Leah Tallman, CFO
Contact Information
Principal: Mr. Stuart Dunkin, President
Customer Contact: Ms. Julie A. Pyne, Vice-President
Business Category

Jewelers - Retail Jewelry Repair Watches - Service & Repair Gold, Silver & Platinum Dealers

Service Area
Ohio and Florida.
Additional Information

Diamond and fine jewelry retailer.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.