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Dunkin's Diamonds

Additional Locations

Phone: (740) 788-8611 Fax: (740) 788-8068 View Additional Phone Numbers 897 Hebron Rd Ste 103, Heath, OH 43056 http://www.dunkinsdiamonds.com/

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Description

Diamonds, fine jewelry and gifts, jewelry custom design, jewelry and watch repair including. Jewelry, Watches and Gifts: ROLEX Fancy Diamonds Engagement Rings Wedding & Anniversary Diamond Jewelry Personality Jewelry Gold Jewelry Gemstone Jewelry Silver Jewelry Men's Jewelry Jewelry Repair: Ring Sizing Solder Rings Together Chain Soldering Refinishing Stone Tightening Clasps and Other Findings Prong Retipping Inside Ring Engraving New Shanks Watch Repair: *Rolex Watch repair *Change of Battery for Watches *Water Resistance Testing - Gasket Replacement for Watches (Should be checked annually) *Overhaul / Service for Watches (Recommended every 3-5 years) *Replacement of Mineral Crystals Buffing of Plastic Crystals for Watches *Bracelet Sizing for Watches *Broken Crowns for Watches *Failure to keep time accurately for Watches *Watch won't run overnight for Watches *Watch stops or runs intermittently for Watches Custom Jewelry Design: Computer Rendering Wax Prototype Final Assembly

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Dunkin's Diamonds include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dunkin's Diamonds
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1988 Business started: 11/01/1997 Business started locally: 11/01/1997 Business incorporated: 01/01/1997 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce
77 S High St Fl 23, Columbus OH 43215
www.com.ohio.gov
Phone Number: (614) 466-3636

Type of Entity

Corporation

Business Management
Mr. Stuart Dunkin, President Melanie Avery, H R Administrator Ms. Mikey Connolly, Advertising Director Ms. Julie A. Pyne, Vice-President Ms. Leah Tallman, CFO
Contact Information
Principal: Mr. Stuart Dunkin, President
Customer Contact: Ms. Julie A. Pyne, Vice-President
Business Category

Jewelers - Retail Jewelry Repair Watches - Service & Repair Gold, Silver & Platinum Dealers

Service Area
Ohio and Florida.
Additional Information

Diamond and fine jewelry retailer.

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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