BBB Business Review
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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Search Engine Marketing, Pay Per Click, SEO, Social Media Marketing, Social Media Advertising, Online Reputation Management, Video Production, Video Editing, IT Services, Website Design, Website Development, Graphic Design, Print Media Design.
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A BBB Accredited Business since
BBB has determined that The Social Firm meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for The Social Firm include:
- Length of time business has been operating
Factors that raised the rating for The Social Firm include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Matthew Erney, Chief Marketing Officer Ms. Lauren Schultz, Director
Internet Marketing Services Web Design Advertising Specialties Information Technology Services Consultants - Social Media Online Social Media/Networking Digital Media Marketing Consultants - Mobile Advertising Agencies & Counselors Search Engine Optimization Services Marketing Consultants Video Production Services