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BBB Business Review

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BBB Accredited Business since

APCO - The Architectural Products Company

Additional Locations

Phone: (614) 737-3305 Fax: (614) 224-8165 View Additional Phone Numbers 777 Michigan Ave, Columbus, OH 43215 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers wholesale distribution, installation, sales and service of siding, windows, doors, roofing, gutter, gutter guard, sunrooms, patio porch and deck enclosures, awnings, patio covers and associated handyman services. This company sells to builders, contractors and individual homeowners.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that APCO - The Architectural Products Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for APCO - The Architectural Products Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

7 Customer Reviews on APCO - The Architectural Products Company
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: April 20, 1966 Business started: 01/01/1962 in OH Business incorporated 08/17/1965 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433

Type of Entity


Business Management
Mr. Mike Chekanoff, Division Manager - Home Improvement Mr. Bill Clarkin, Secretary / Treasurer Mr. Howard Lauderback, Vice President Mr. Mark Mason, President
Contact Information
Customer Contact: Mr. Mark Mason, President
Business Category

Home Improvements Patio & Deck Builders Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Handyman Services Sunroom & Solarium Design & Construction Wholesalers & Distributors Awnings & Canopies Building Materials Doors Doors - Patio Doors - Installation Doors - Vinyl Doors - Rolling Screens - Door & Window Shutters Siding Materials Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Screen Repair Screen Enclosures Deck Cleaning & Sealing Doors - French Carports Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards

Products & Services

APCO - The Architectural Products Company sells the following brand(s): Exterior Portfolio by Crane, Grater Gutter Guard / G3, Infinity, Integrity, James Hardie, Hardie Plank Siding, Marvin, Mid America, PGT Eze-Breeze, Ply Gem, RMC / Style Crest, Simonton

APCO - The Architectural Products Company offers the following product(s): Carports, Decking, Doors, Gutter, Gutter Guard, Outdoor Living, Patio Rooms, Roofing, Siding, Sunrooms, Windows

Method(s) of Payment
Master Card
Refund and Exchange Policy
APCO will refund your money or exchange for like product within 30 days of purchase any stock product in sealed box with receipt..  APCO does not refund or exchange special order products including but not limited to windows, doors and gutter.
Service Area
Ohio and Indiana
Alternate Business Names
A.P.C.O. APCO Window Company APCO Handyman APCO Home Improvement APCO Investment Company APCO Manufacturing Company APCO Roofing Company APCO Siding Company APCO Wholesale Company APCOpro General Insulation Company ReplaceSmart ReplaceSmart Window
Industry Tips
Home Improvement Contracts - BBB Central Ohio Tips

Customer Review Rating plus BBB Rating Summary

APCO - The Architectural Products Company has received 5 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.