BBB Business Review

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This business is not BBB accredited.

Ohio State University Dentistry Clinic

Phone: (614) 292-2751 View Additional Phone Numbers 305 W 12th Ave Room 1080, Columbus, OH 43210 http://www.dent.ohio-state.edu/patients/index.php


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ohio State University Dentistry Clinic include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

In the case of dentists, BBB cannot report and pursue complaints concerning the underlying competency of their dental healthcare services and procedures, according to our national BBB complaint acceptance policy. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of dentists to the local Dental Society, the state Dental Association, and the State Dental Board. For more information contact the Ohio State Dental Board, a regulatory agency, at 614-466-2580 or www.state.oh.us/den , or the Ohio Dental Association, a professional association, at 614-486-2700 or www.oda.org , or the Columbus Dental Society, a professional association, at 614-895-2371.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ohio State University Dentistry Clinic
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 23, 2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Dental Board
77 S High St 18th Fl, Columbus OH 43215
www.dental.ohio.gov
Phone Number: (614) 466-2580
dental.board@den.state.oh.us

Business Management
OSU Billing Administration
Contact Information
Principal: OSU Billing Administration
Business Category

Dentists Schools - Academic - Colleges & Universities Clinics

Alternate Business Names
Ohio State University College of Dentistry
Industry Tips
Dental Services - BBB Central OH Statement
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.