Business ProfileforAllstate Exteriors & Restoration Services LLC

Unable to have completion of project. Sales rep I dealt with never contacted me to check on completion of project. Jobbers were unable to complete per contract and I feel a price adjustment is called for. Sent a detailed letter to accounting dept. on 7/10/23 and did not hear back until 8/30/23 with an e-mail threatening a lien on property. Spoke with Rick F****, no solution reached. He was going on vacation the following week. I sent him a copy of the letter which stated all of the mistakes made by that company. On 9/13/23 I sent Mr. F**** another e-mail asking to have this issue resolved. Do not like to be threatened by a company that didn't keep up their end of contract. Per their contract, final payment due at final walkthrough...never happened. Following is just a sample of how they operate: 4/15/23/contract signed--about 5 weeks out 6/8/23 checked on status--crew coming 6/16/23 No show! 6/17/23 a man showed up and proceeded to repair soffits Called James P*****, our rep and he was going to stop to check on situation. 7/3/23 never heard from James, called him, crew coming 7/4 7/4/23 crew arrives..wrong color soffit! 7/8/23 crew arrives replaces most soffits but, unable to complete job due to location of soffit. 7/8/23 Spoke briefly with James before work finished and have not heard a single thing from him since. 7/10/23 Received invoice for final payment, sent letter to accounting and never received a reply until..8/30/23 with threatening letter.