Business ProfileforPayCo

If you are a small business, do not every use them for your payroll needs. Unfortunately, they are extremely difficult to get a hold of. If you have any problems or questions, they send you around person to person until you get frustrated and just hang up. They give you a personal account rep to get you set up and from there, you no longer mean anything to them. We are seasonal and were told before signing on board that we would only be charged during the primary working months and not in the off season months. This was guaranteed by the rep before we signed on. Once we did, they went back on their word. It was like a bait and switch. After more than a year of issues, we decided to go with a smaller more personal payroll business and it was the best move we made for our small business The icing on the cake with closing out of ****** was that they send you a final bill 6 weeks after closing your account to say you owe them a Convenience Fee for closing the account. They actually call it a Closing convenience fee. How is is this convenient for a business owner?I am just appalled and would never refer this company to anyone else. They are only for the big businesses and scam money out of the small ones with multiple fees, etc.