BBB Business Review

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BBB Accredited Business since

Auto Additions

Phone: (614) 899-9100 Fax: (614) 899-9585 6001 Westerville Rd, Westerville, OH 43081 http://www.autoadditions.net



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Automotive accessories and upgrades.  This includes DVD systems, remote starters, Radios, backup cameras, Window Tinting, Clear Bra, Sunroofs, Leather Interiors, Heated Seats, Truck accessories.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Additions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Auto Additions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Additions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 12, 1990 Business started: 01/01/1976 in OH Business started locally: 01/01/1976 Business incorporated 01/01/1976 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Board of Motor Vehicle Repair
77 S High St Fl 16, Columbus OH 43215
http://collisionboard.ohio.gov/
Phone Number: (614) 995-0714
mike.greene@exchange.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Kenneth R Morris, President Mr. Josh Poulson
Contact Information
Principal: Mr. Kenneth R Morris, President
Customer Contact: Mr. Josh Poulson
Business Category

Auto Accessories Auto Seat Covers, Tops & Upholstery Auto Sunroofs Auto Service - Window Tinting Auto Alarms & Security Systems Auto Bumpers, Guards & Grilles Auto Radios & Stereos - Sales & Repair Auto Customizing

Products & Services

Auto Additions sells the following brand(s): 3M, Audiovox, Directed, E&G Classics, Katzkin, Webasto

Auto Additions offers the following product(s): Backup Cameras, Clear Bra, DVD systems, Heated Seats, Leather, Navigation Systems, Paint Protection Film, Remote Starts, Sunroofs, Truck Accessories, Window Tint

Method(s) of Payment
Visa, Mastercard, Discover, cash
Alternate Business Names
Auto Additions Inc.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.