BBB Business Review
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BBB Accredited Business since
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New Scratch and Dent Electrolux and Frigidaire Appliances. High Quality rebuilt used appliances.Refrigerators, gas and electric ranges, washers and dryers, top and front load styles, microwaves, dishwashers, freezers. In-store service. Delivery .
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A BBB Accredited Business since
BBB has determined that Appliance & Mattress Center, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Appliance & Mattress Center, LLC include:
- Length of time business has been operating
Factors that raised the rating for Appliance & Mattress Center, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gary Schuen, Partner/Owner Ms. Patricia Braun, Partner/Owner (former) Ms. Robin Mallory, Asst to the Pres (no longer works there)
Appliances - Major - Dealers Appliances - Used Dishwashing Machines - Dealers Mattresses Microwave Ovens - Dealers Ranges & Ovens - Dealers Refrigerators & Freezers - Dealers Range Hoods & Canopies
Refund and Exchange PolicyIn-store credit for refunds. 15% restocking fee for exchanges.
Retail sales of New Scratch and Dent and Rebuilt Used Appliances. Retail sales of New Mattresses and Boxsprings and Frames.