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Find a Location

AC Lens has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • AC Lens

      4265 Diplomacy Dr Columbus, OH 43228-3834

    Business ProfileforAC Lens

    Contact Lenses

    Additional business information

    Additional Info:
    The principals of this firm, Peter Clarkson and Phil Dietrich are principals of PCPD, Inc and Baseball Rampage. BBB maintains separate report on those companies.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AC Lens is an online retailer of contact lenses, eyeglasses, reading glasses, and other eye care products.

    Products & Services

    Contact Lenses

    Business Details

    Location of This Business
    4265 Diplomacy Dr, Columbus, OH 43228-3834
    BBB File Opened:
    10/8/1999
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1994
    Business Incorporated:
    4/15/1998
    Type of Entity:
    Corporation
    Alternate Business Name
    • DiscountContactLenses.com
    • DiscountGlasses.com
    • Frame Boutique
    • Arlington Contact Lens Service, Inc.
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Peter M. Clarkson, President
    • Mr. Randy Fisher, General Manager
    • Mr. Robert Drumm, Director of Marketing
    Contact Information

    Principal

    • Mr. Peter M. Clarkson, President

    Customer Contact

    • Mr. Randy Fisher, General Manager
    Additional Contact Information

    Fax Numbers

    • (877) 291-8154
      Primary Fax
    • (614) 921-9866
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kaylee N

    2 stars

    04/16/2023

    Wanted to buy contacts since the *** made contacts inaccessible to the American people by their lobbying of the government to restrict affordable websites. Tried this website and accidentally ordered wrong, so contacted customer service. I tried to be respectful and cordial as possible even when I was confused and asked questions. Service was unclear and they got impatient with me after I didn’t know what they were talking about. I ended up finding out after asking specifically that I should be on the website and even then, I felt like I was imposing on them when I was asking how to approve payment on the ***** *** app which did not exist. I work in customer service so I understand how difficult it can be, but this was just unacceptable. They were just plain rude.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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