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            Business ProfileThe Westborough Inn

            Hotels

            Contact Information

            4 Boardman St

            Westborough, MA 01581-1906

            Get Directions
            Visit Website
            Email this Business
            (508) 836-1900

            Business hours

            7:00 AM - 9:00 PM
            Business Hours
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Blend of a hotel and Bed & Breakfast with 25 rooms with Queen and King beds that can also accommodate the handicapped, with included amenities such as an expanded continental breakfast, a full kitchen, workout center, laundromat, lounge, billiard table, parlor, free WIFI and cable TV.

            Business Details

            Location of This Business
            4 Boardman St, Westborough, MA 01581-1906
            Email this Business
            BBB File Opened:
            4/10/2009
            Years in Business:
            44
            Business Started:
            1/1/1980
            Date of New Ownership:
            9/1/2020
            Business Incorporated:
            10/31/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • East American Inn, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:00 AM - 9:00 PM
            Su:
            7:00 AM - 9:00 PM
            Business Management
            • Mr. Mihir Patel, Manager
            • Mr. Paul Slater, General Manager
            Contact Information

            Principal

            • Mr. Mihir Patel, Manager

            Customer Contact

            • Mr. Mihir Patel, Manager
            • Mr. Paul Slater, General Manager
            Additional Contact Information

            Fax Numbers

            • (508) 266-8198
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/23/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            This property should be condemned. It's an old, dingy, run down building covered up with a fresh coat of paint. The hallways smell old and musty and although the rooms appear decent at first glance, they are full of mold and a severe health risk. I checked in at 10 pm, went to bed around midnight and was unable to sleep at all because of the toxic environment. By 3am, I had an excruciating headache and was unable to breathe properly. I reached out the front desk in an attempt to change rooms, but didn't hear back for an hour so instead packed up and checked out. Despite submitting photos of the window sills covered in mold and explaining the situation, a refund was never given. The hotel denied the mold and all accountability.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

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