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Find a Location

Yankee Home Improvement, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforYankee Home Improvement, Inc.

    Home Improvement
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.9/5stars

    Average of 167 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2009

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to information provided by the company, they are an energy conservation company specializing in green energy efficient solutions such as replacement windows and doors, basement systems, and energy barriers.

    Business Details

    This is a multi-location business.

    Find a Location

    Yankee Home Improvement, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      36 Justin Dr, Chicopee, MA 01022-1327
      BBB File Opened:
      1/23/2009
      Years in Business:
      20
      Business Started:
      7/1/2003
      Business Incorporated:
      7/15/2008
      Accredited Since:
      2/3/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 160584 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 8/11/2024.

      These agencies may include:

      Office of Consumer Affairs & Business Regulations

      10 Park Plaza, Suite 5170

      Boston MA 02116

      (888) 283-3757

      https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

      BBB records show a license number of CS-089442 for this business, issued by Massachusetts Department of Public Safety and Inspections

      These agencies may include:

      Massachusetts Department of Public Safety and Inspections

      1000 Washington St, Suite 710

      Boston MA 02118

      (617) 727-3200

      https://www.mass.gov/orgs/office-of-public-safety-and-inspections

      BBB records show a license number of 0673924 for this business, issued by Connecticut Department of Consumer Protection

      These agencies may include:

      Connecticut Department of Consumer Protection

      165 Capitol Avenue

      Hartford CT 06106

      (860) 713-6050

      https://www.ct.gov/dcp

      Type of Entity:
      Corporation
      Alternate Business Name
      • Yankee Home
      Contact Information

      Principal

      • Mr. Gerard J Ronan, President

      Customer Contact

      • Mr. Gerard J Ronan, President
      • Mr. Rob Rolski, Client Service Specialist
      Additional Contact Information

      Fax Numbers

      • (413) 341-5259
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have a small shower in my master bedroom in a condo. I wanted to replace with a shower that would be easier for me to use. I am a senior with mobility issues. A salesan came and showed some samples of walls. Made up a quote that was extremely high. Kept saying that I needed to sign right now or could lose out on quote. He was very pushy and overbearing. All he was interested in was meeting his quota for the month. Ended up signing for a shower costing $15300. Never saw a picture of what it looked like. Shower turned out to be nothing but plain white walls and a corner seat that ate up all the space for me to get in the shower. Had no idea that the seat was that big, It defeated the purpose for getting the new shower. This shower is less useable than the one I had taken out. Theyhad to come back a couple of times to fix things that were wrong. Kept saying that the shower was not what I wanted. Talked to them once on phone expressing my disappointment. About a month ago, I wrote a letter to the owner, Mr R****. I have never received so much as an acknowledgement that he received it. This shower is certainly not a $15,300 shower or the shower I was asking for. .I doubt that the shower is even worth $10000. I do not want someone else to go through an experience and expense like I have gone through.
      Read More

      Customer Reviews

      167 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald W

      5 stars

      02/26/2024

      Just had a walk-in shower installed and tub taken out. The job done by  Pavel G and Rudy was excellent. They did a wonderful job and left the area extremely clean when they were done. Definitely would recommend

      Local BBB

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