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          Cambridge Credit Counseling Corporation has 1 locations, listed below.

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            Business ProfileCambridge Credit Counseling Corporation

            Credit and Debt Counseling
            BBB accredited business

            Contact Information

            67 Hunt St, STE 305

            Agawam, MA 01001-1920

            Get Directions
            Visit Website
            (800) 527-7595

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            Customer Reviews

            4/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1998

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cambridge Credit Counseling Corporation has been providing credit counseling and financial literacy education to consumers nationwide since 1996.

            Products & Services

            According to the information provided by the business their services include:

            Financial education
            Credit counseling
            Debt consolidation
            Student loan counseling
            1st-time homebuyer education
            Post-purchase homebuyer education
            Foreclosure intervention
            Reverse mortgage counseling
            Landlord and tenant education
            Pre- and post-filing bankruptcy education

            Business Details

            Location of This Business
            67 Hunt St, STE 305, Agawam, MA 01001-1920
            BBB File Opened:
            12/1/1996
            Years in Business:
            27
            Business Started:
            11/27/1996
            Business Incorporated:
            11/27/1996
            Accredited Since:
            11/1/1998
            Type of Entity:
            Corporation
            Number of Employees:
            70
            Business Management
            • Mr. Brett Gagne, Quality Assurance/Web & Marketing Manager
            Contact Information

            Principal

            • Mr. Christopher Viale, President/CEO

            Customer Contact

            • Mr. Christopher Viale, President/CEO
            • Mrs. Tara Cross, Director of Customer Care
            • Mr. Martin Lynch, Compliance Manager
            Additional Contact Information

            Fax Numbers

            • (800) 757-1481
              Primary Fax
            • (413) 821-0980
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/13/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I signed up with Cambrige Credit Counseling in August 2023 to help manage 3 accounts - a personal loan with **** *** and 2 credit cards with ********** On the 22nd of each month, Cambridge deducts $483 from my checking account and disburses to these 3 companies with a fee added for Cambridge.For the November 2023 payment, the funds were not received by either **** credit card. $146 and $49 were deducted from my checking account, plus the $32 fee but it was never received by ********** I contacted **** and they said that haven't received anything from Cambridge since 11/1/2023. I contacted Cambridge, but they only said that it's on their radar and have provided me with no further communication or resolution. I wish to have the $146 and $49 that was deducted from me sent back to me, including the $32 fee I paid Cambridge, since it was never applied to the **** credit cards per the contract I signed and nothing is being done about it.
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            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dana C

            01/24/2024

            Wish I would have called Cambridge sooner - could have saved myself alot of sleepless nights. Tinamarie was terrific - called me back promptly, delivered everything by email just as she said she would, answered all my (tough) questions. Can't recall anyone being more professional and friendly. Cambridge not only got me great terms with my credit card debt, but have a Good Payer website with advice I'm sharing with our kids about budgeting and money.Really couldn't ask for a better experience, thanks Gordon & Tinamarie for all the help during this tough time!
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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