BBB Accredited Business since
Phone: (512) 342-2229 Fax: (512) 342-2822 3834 Spicewood Springs Rd Ste 201, Austin, TX 78759
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We buy and sell new and preowned watches, primarily Swiss and German mechanical watches.
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A BBB Accredited Business since
BBB has determined that Bernard Watch Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bernard Watch Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Jeff Bernard, Owner Mr. Philip Ingenito, Marketing Manager
Watches - Dealers Internet Shopping Jewelers - Retail
Products & Services
Bernard Watch Co. sells the following brand(s): Ball, Bell & Ross, Breitling, Cartier, Chopard, Concord, Fortis, Glashutte Original, Graham, Hamilton, IWC, Jaeger-LeCoultre, Longines, Omega, Oris, Panerai, Roger Dubuis, Rolex, Romain Jerome, TAG Heuer, Tudor, Ulysse Nardin, Zenith
Bernard Watch Co. offers the following product(s): Watches
Method(s) of Payment
We accept Paypal, AmazonPayments, Visa/Mastercard/American Express/Discover. Wire transfer is our preferred payment method on all purchases with a discounted price available on watches priced under $8,000. Watches priced over $8,000 are priced for payment by wire transfer only.
Refund and Exchange PolicyEach watch comes with a three-day return policy. The three days (business days) starts when you receive the watch. We do not charge a restocking fee unless the watch is returned in a different condition than when it left, the watch was a special order, or the watch is returned outside of the return period.
Alternate Business NamesAvier Watch Co.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview