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          Find a Location

          Marc Robinson Jewelers has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Marc Robinson Jewelers

              4401 N Interstate 35 Ste 824 Round Rock, TX 78664-2682

            • Marc Robinson Jewelers

              2901 S Capital Of Texas Hwy Austin, TX 78746-8101

            Business ProfileforMarc Robinson Jewelers

            Watch Bands
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Marc Robinson Jewelers has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Marc Robinson Jewelers

                4401 N Interstate 35 Ste 824 Round Rock, TX 78664-2682

              • Marc Robinson Jewelers

                2901 S Capital Of Texas Hwy Austin, TX 78746-8101

              BBB File Opened:
              8/15/2007
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              11/1/2006
              Business Incorporated:
              7/11/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Goods on Demand LLC
              Business Management
              • Mr. Sherazad A Lokhandwala, Manager
              Contact Information

              Principal

              • Mr. Sherazad A Lokhandwala, Manager

              Customer Contact

              • Mr. Sherazad A Lokhandwala, Manager
              Additional Contact Information

              Fax Numbers

              • (512) 868-0336
                Primary Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/18/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a diamond wedding set on January 29,2000 for ******** from salesperson Rubina at **** Robinsons at *********************************************************************. The business commited to provide me a ring with a **** carat center ring diamond surronded by 1 carat of diamonds which was presented by Rubina. Rubina stated that they were SI1 and the ring weighed a total of **** which I ask multiple times and Rubina confirmed. The ring was going to get resized when I went to pickup the ring no longer weighed **** carats now the weight was **** carats, with the center diamond now being **** ct and the rest of the diamonds being .75 ct. Rubina kept on stating that they were going to weigh the center stone again and to not worried about weight, the ring they resize was the not the same weight that I was shown and purchased. The dispute is that I was not given the ring that Rubina presented to me and was given a completely different ring, I have already paid the balance on the ring. The business stated they could not give me the ring that was shown to me after multiple times going in to the store, at this point in time I just want a refund for the product that was not provided to me
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Suki L

              09/16/2023

              earrings to repair and they did really bad job. No confidence

              Marc Robinson Jewelers Response

              09/17/2023

              Hello,

              We're sorry for your bad experience. To better serve you and all the customers, could you please mention which location did you visit?

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