Business ProfileforKeith Zars Pools

Contract signed: 11/20/20 Total repair cost: $5,110.00 11/11/20 70% paid: $3,577.00 Remainder: $1,533.00 Keith Zars was contracted to do a pool repair. ******************* was my contact, and the submitted the proposal. In discussing the repair, I told him (and subsequently reminded him numerous times) that our property abutted against a SAWS creek/drainage easement, and provided him with a copy of a recent survey, so that he could make an accurate assessment of where to place the electrical sub-panel he would need to install. (Obviously, I needed for it to be within my property lines.)When the job was finished, I questioned whether the sub-panel was within my property lines, again expressing my concern. I asked him to come out and look at it with me, survey in hand. I tried to contact him repeatedly, and the best he could do was send someone else out to move the panel, without first looking at it or discussing it with me. He sent two electrical workers out--with no appointment--at a time when I was on my way to a physical therapy appointment, saying that he would not be available himself. I found this rude, quite frankly. The fact is that there may not be a more suitable place to put the panel, in which case we would need to discuss a billing adjustment to reflect my risk as a result of his error. The electrical workers he sent out would not be able to handle any of this.Today, I received a notice via his billing secretary that if I did not remit the remaining payment within 7 days he would turn it over to a collection agency. I responded, as I have numerous times in the past three years, by saying that I will be happy to pay once he has come out personally to look at the situation, make an assessment, and discuss a fair settlement of the issue. This is not too much to ask.