Business ProfileforFour Seasons Sunrooms
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11989 Starcrest Dr, San Antonio, TX 78247
- BBB File Opened:
- 7/1/1986
- Years in Business:
- 39
- Business Started:
- 3/20/1985
- Business Started Locally:
- 3/20/1985
- Business Incorporated:
- 5/25/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Creative Sunrooms
- Four Seasons Sunrooms
- Business Management
- Mr. Michael McCloud, Managing Member
- Contact Information
Principal
- Mr. Michael McCloud, Managing Member
Customer Contact
- Mr. Michael McCloud, Managing Member
- Additional Contact Information
Fax Numbers
- (210) 564-0835Primary Fax
Phone Numbers
- (888) 564-0833Other Phone
- (210) 564-0835
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
The estimated timeline of the sunroom contract provided 11 weeks for all aspects to completion. We twice called ****************** for missed scheduling; he stated the weather was an issue that affected the estimated timeline. We are now beyond 19+ weeks from the date of signing the contract with no real answers.
On 05/17/23 we received an email with a letter attached that stated they were 3-weeks behind schedule because of weather. On 06/06/23 we responded requesting a more definitive schedule for ***********. On 06/06/23 the Company response was: Due to the weather delay it has set us back on our schedule for all installation dates,that being said we are installing customer project that have been months ahead of yours. We appreciate your patience. On 06/08/23 we sent another email requesting a firmer timeline for ***********. No response from them as of our last email.
We contacted 4 Seasons Sunroom Consumer affairs; they reached out to the Company and received the same weather delay letter. The representative, *********************,has not received further information from the Company regarding production of said product. ********************* referred me to 4 Seasons Sunrooms Building Products (FSBP) a sister company with regions in ******* and ****** **. I spoke with the ******* ** region, and they did not have product ordered for ASUNROOM4YOU, nor had the ****** region which would be the prime supplier for ***********, Dealers. Further, ****** indicated to *******, ASUNROOM4YOU, had not ordered product for (6) months. Based on the above we find ASUNROOM4YOU has been evasive and noncommunicative in all aspects of this project.
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
John N
02/22/2024
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