Customer ReviewsforDiamond Select Roofing
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Matt H
5 stars02/29/2024
***** and *** did a great job answering all my questions and communicating from bid to install for my full roof replacement. Their price was reasonable from the start and the materials they proposed and used were higher quality than the ones proposed by the other companies I solicited bids from. *** sent photos on install day since I was out of town and kept me informed. 100% recommend Diamond Select!Review from Paul O
5 stars04/01/2023
I been waiting a while to write this review; actually a couple of years. I wanted to see how my roof held up. Well, our roof has been through torrential rains with no leaks; up to 70MPH wind gusts with no missing shingle. More recently the worst ice storm in many decades without a problem. *** and ***** are a delight to work with and very honest. I wouldnt hesitate to call them again but since I have 30 year shingles maybe I wont have to.Diamond Select Roofing Response
04/06/2023
Thank you **** for the wonderful review. It was a pleasure working with you and *****. Let us know if there is anything we can do for you!Review from Jennifer S
5 stars03/17/2023
Great repair experience w/ Mac at Diamond Select! We've been working with Mac at Diamond Select for the past 17 years. Mac came through for us after the ice storm when we had a tree split and penetrate the roof. He was quick to respond and easy to work with when it came to the insurance side of things as well. Mac has been a long time contact and replaced our previous home's roof. If you're in need of a repair or redo, consider reaching out to them!Review from Barbara B
5 stars01/03/2023
After we had hail damage and needed a new roof, a friend who had used Diamond Select for his roof replacement recommended them. We were very pleased at the professionalism with how ***** and Mac run their business. *** came out to walk the roof and property then took time to go over specific pros and cons of several types of shingles, provide a sample of a shingle choice for us to approve, and explain possible issues they might find when tearing off the old decking. They provided a quote and a timeline that they stuck to. They paid great attention to the details of getting the roof work done well. I would wholeheartedly recommend them to others based on our experience.Diamond Select Roofing Response
01/04/2023
Thank you ******* for the kind words. It was a pleasure working with you on this project. We appreciate you taking the time to give us a review!Review from Rusty B
5 stars08/11/2022
Not even sure where to start with this review. Diamond Select Roofing has been and continues to be a beacon of what the service industry should be striving to duplicate. Not only did they do my roof, they did all of my friends, family, and customers. Every single one of them were completely satisfied! Donna worked tirelessly to find us the right color, which until we needed a roof we had no idea how many different variations "weatherwood" came in. They've done so much work in the Pflugerville area that they provided us with addresses that we could "window shop" the prospective color(s) installed. Way different than a salesman with a sample board! Working with them was like visiting billboards with the color selections. They handled all of the insurance claim(s). Negotiated relentlessly with the insurance companies on our behalf due to inaccuracies on the initial roof inspection, updated pricing on labor and materials, etc. The crews they utilize are top notch pros at what they do. Our claim was pretty substantial and required several different trades to be involved. All work was completed exceeding all expectations!! Let's face it, when materials and pricing are pretty close and it comes down to WHO you choose to do business with. Mac and Donna have been around for a long time and that doesn't happen by treating people badly. If you're looking for a new roof or even think there might be a problem with your existing roof, and you want an honest opinion, call them. You won't be disappointed!Review from Debra S
5 stars07/06/2022
I have been using Diamond Select Roofing for 2 new roofs: a new roof and then later severe storm damage. I highly recommend this company. They are professional yet personable. Their work crew is professional. If a problems does occur, the manager resolves the issue immediately.Review from Heather D
5 stars07/01/2022
Mac & Donna are truly a cut above when it comes to roofing companies! I left a 5-star review last year regarding some previous roofing work they had done for me...and then my house ended up in the direct path of a tornado this past March. As a result, there was significant damage to my roof, chimney, windows and fencing, with some nominal water damage in my garage. I wish I had contacted Mac & Donna right away but, instead, hired another company that was present in the neighborhood right after the tornado to do the initial tarping to protect from additional water damage. I did reach out to Diamond Select a few days later and Mac showed up within hours to assess the situation. He did a thorough assessment of the damage and the tarping job and found several aspects of the tarping that were sub-par so that I could ask the other company to return and fix what was not adequate. He worked with me for several days to help identify moisture in the internal walls of the house and came over several times to pull wet insulation out of the area around the severed chimney, preventing it from devolving into a mold situation. He even showed up when the insurance adjustor was finally able to come out to highlight damage he had identified and to help ensure the settlement offered was going to accurately reflect what needed to be done. While Mac is clear that Diamond Select prefers to stick to roof repair and replacement, his varied background re: house construction enables him to identify other aspects of the structure that may need attention and repair. He & Donna are well-connected to quite a network of skilled craftspeople whom they connected me with who were able to turn one of the darkest times of my life into a new beginning filled with hope and a renewed sense of security. Mac & Donna are a dynamic team with HUGE hearts who will absolutely treat you like family. I will be forever grateful for their expertise & assistance during this challenging time!Review from Steven W.
5 stars02/16/2022
Excellent and very timely service. Very good quality of workmanship and materials. Very knowledgeable!Review from Jim N
5 stars10/15/2021
Mac and ***** and their crew are absolutely the best! They are consummate professionals in an industry with a lot of questionable companies. Over the past ten years, spanning two different houses, I have had Diamond Select do a complete roof replacement, and also do some repairs after significant windstorms. I am very pleased with everything they have done, and also with how they have gone about doing it. If you are in the position of needing roof work done, give Mac a call - it'll be the best decision you can make!Review from David D
5 stars06/30/2021
Diamond Select roofing did a great job roofing my house after the hail and wind damage that occurred earlier this year.***** and *** are great to work with and knowledgeable when it comes to then roofing business and insurance claims. *** and his crew were on time and not only re-roofed the house but also noticed damage to some of the decking and trim boards after removing the old roofing shingles and without hesitation they replace the damaged decking and trim before putting on the new roof. When they finished they did a great job cleaning up around the house and hauling off the old roofing material. They also took care of scheduling the gutter replacement for me so I didn't have to search and get different bids to have the damaged rain gutters repaired. That also was completed and looked great. I would recommend Diamond Select roofing for all your roofing repairs honest and dependable. They are local and I like supporting our local businesses. ***** and *** thanks for the great job you did."
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