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Find a Location

Community Management Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCommunity Management Group

    Property Management

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Community Management Group (CMG) provides management services.

    Business Details

    Location of This Business
    1550 NE Loop 410 Ste 210, San Antonio, TX 78209-1610
    BBB File Opened:
    5/17/2016
    Business Started:
    2/10/2006
    Business Started Locally:
    5/10/2016
    Business Incorporated:
    5/10/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • CMG Community Management Group Inc
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mrs. Courtney Grossa, President
    • Mr. Eric Theros, Vice President
    Contact Information

    Principal

    • Mrs. Courtney Grossa, President
    • Mr. Eric Theros, Vice President

    Customer Contact

    • Mr. Eric Theros, Vice President
    Additional Contact Information

    Fax Numbers

    • (210) 774-4490
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have called and emailed the HOA numerous times only to never receive a call back or email back. In January I was told I was late on my dues but never received a bill and I overpaid from 2020 so I had a credit balance on my account. Then they said I was late so gave me a late fee. I email pictures saying gates are being opened and closed by folks who aren’t supposed to be doing that and no response. This company is horrible at managing what they are supposed to manage and what they are being paid for. I also demanded once that ******, the head of the office, tell me who she reported to and she refused to do so. Refused. I have a right to know who owns this company and who signs for paychecks because she’s not doing her job neither is anybody else.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Arver T

    1 star

    08/31/2021

    Abysmal! Your problems will not end even if you terminate your contract with them because they will not forward documents to the new management company.

    Community Management Group Response

    09/02/2021

    This is a blatantly false statement. The community elected to change Management Companies, and the new company continued to ask our office to perform tasks that would be their responsibility. All documents have been transitioned over in accordance with the law. All emails were returned, and multiple phone calls to clarify and confirm information were made. In an effort for continued resolution, if any person still believes they are missing any files, please contact us. But any records that were in our possession have been provided to the new company.

    Local BBB

    BBB serving the Heart of Texas

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