Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Creative Backyard Concepts

Phone: (210) 849-4431 15307 Pebble Dew, San Antonio, TX 78232 View Additional Email Addresses http://www.creativebackyardconcepts.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers design, build, staining and pressure washing of deck structures; gazebos, arbors, pergolas; patio, porch & deck enclosures as well as remodeling services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Creative Backyard Concepts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Creative Backyard Concepts include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Creative Backyard Concepts
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: October 16, 2013 Business started: 09/27/2013 in TX Business started locally: 09/27/2013
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of San Antonio Development Services Department
1901 S Alamo St, San Antonio TX 78204
http://www.sanantonio.gov/dsd/plans_permits.asp
Phone Number: (210) 207-1111

Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Dubose, Owner
Contact Information
Principal: Mr. Michael Dubose, Owner
Business Category

Patio & Deck Builders Deck - Repair Deck Builder Patio, Porch & Deck Enclosures Roof Decks Roof Structures Exterior Structures - Gazebos, Arbors, Pergolas Remodeling Services Gazebos

Products & Services

Creative Backyard Concepts sells the following brand(s): Composite, Exotic Hardwoods, IPE, Ipewood , Pine , Sikkens, Trex, Western Red Cedar

Creative Backyard Concepts offers the following product(s): Decks, Gazebos, Patio Covers, Pergolas

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
S: 8:30 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Check 
Credit Card
Debit
Cash
Industry Tips
Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Creative Backyard Concepts has received 5 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.