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Find a Location

Crestview RV Georgetown has 1 locations, listed below.

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    Business ProfileforCrestview RV Georgetown

    Manufactured Homes Sales
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/7/2020

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    5560 N Interstate 35, Georgetown, TX 78626-1842
    BBB File Opened:
    6/25/2009
    Years in Business:
    17
    Business Started:
    4/4/2007
    Business Started Locally:
    4/4/2007
    Business Incorporated:
    4/4/2007
    Accredited Since:
    2/7/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • RV Crestview Georgetown, Inc.
    Business Management
    • Mr. Mike Regan, General Manager
    • Ms. Sarah Furrer, Accounts Payable Staff
    Contact Information

    Principal

    • Mr. Mike Regan, General Manager

    Customer Contact

    • Mr. Mike Regan, General Manager
    Additional Contact Information

    Fax Numbers

    • (512) 931-7575
      Other Fax

    Customer Complaints

    5 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary I

    1 star

    04/13/2024

    Crestview ** is terrible when it comes to customer service in general. On the 28th of March we dropped off our ** at Crestview ** under the advice from Coachmen to repair our 2022 Leprechaun TPMS error on the rear wheels. It had been at a **** Dealership but the contact from Coachmen said the problem was on the ** side. When I called Crestview the service person I spoke to said he knew about the problem. When we arrived the person ******, said he knew what the problem was, and they had fixed about 10 of them. Before we left, I gave ****** the name and phone number of the individual for Coachman. Told him to contact him and that he would provide the instructions and parts for the repair. I called on Friday April 12 at 9:40 AM. No response, this makes the second time we have gone to the dealer and seems they have a two week stonewall when they do nothing. The last time we took our rv in it took them two months for repair to be completed mainly because their tardiness in ordering the necessary parts. This place has the worst customer service I have ever experienced. ************

    Crestview RV Georgetown Response

    04/18/2024

    **********, 

    as per our conversation on the 16th.   The situation with your unit was unique in the fact that it effected all 4 rear sensors.  In the previous situations with the **** system fault only effected 1 sensor. This unit had to go through the complete diagnostic process to insure that the recommended repair would be adequate.  The repair will entail replacing both the radio and the rear view mirror. These items were placed on order shortly after you dropped off your unit on April 3rd and due to the fact that a different radio unit was specified than in the previous repairs, we experienced a delay in ordering of the part. The parts are due in next week. I do apologize for the delay in ************, the diagnostic process is lengthy and requires for the unit to be driven 20 miles at a time.   We hope to have you camping soon!

    if you have any additional questions please contact me at ************.

    *********************** , Operations Manager 

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