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Find a Location

Kwik Kar of Georgetown has 1 locations, listed below.

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    Business ProfileforKwik Kar of Georgetown

    Lube Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3813 Williams Dr, Georgetown, TX 78628-2416
    BBB File Opened:
    12/28/2010
    Years in Business:
    14
    Business Started:
    9/9/2009
    Business Started Locally:
    9/9/2009
    Business Incorporated:
    8/18/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sun City Wash & Lube, LLC
    Related Businesses
    Business Management
    • Mr. Howard Yao, President
    • Mr. Montana Murrell, Director of Operations
    Contact Information

    Principal

    • Mr. Howard Yao, President
    • Mr. Montana Murrell, Director of Operations

    Customer Contact

    • Mr. Montana Murrell, Director of Operations
    Additional Contact Information

    Fax Numbers

    • (512) 869-0002
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    05/7/2022 - Car in for oil change-car wash - they failed to have enough staff on site for the car wash. Coming thru the dryer part of the wash I had to slam my car into park and hit the brake to keep from rear ending the two cars in front- there was not enough staff moving vehicles from the front of the car wash. I called into the shop and was told" what do you want me to do" we had someone walk off today and we are short staff" the car in front of me moved immediately to their left to avoid me hitting them and to allow me to get out of the car wash completely.Then on 05/08/2022 my car leaked oil all over the garage floor. Car returned on 05/10 and I was told "oh they forgot a gasket" This incompetence is sad. I emailed the corporation asking for the owner to call me and a *** called -when I returned his call, he continue to address me as a female and laugh- he keep saying he could not hear me-this was an excuse not to deal with the problem.Consumer beware ....I want someone above *** to call me and address these concerns before someone gets hurt in their car wash or they burn up someone car engine for not doing a proper oil change.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric K

    1 star

    10/29/2022

    DO *OT WORK FOR THIS COMPA*Y, From my experience, most of the staff are alright but there's two that are making it a hostile work environment, ****** and ***. Every time I tried to ask ******* help he keeps refusing every time just because he doesn't like me, he's keeps using racist slangs like the * word and is very immature and impatient. I tired to explain this to my manager *** and wanted to call HR about it, funny enough he already knew about this from the very beginning and refuse to do anything about it, on top of that they claim they don't have HR even though there not a small business hand have more then 10 people working there, when I told him how uncomfortable I feel around ******, he became hostile, refuses me to say anything and threaten me to quit, I never wanted to quit nor did I have any intentions of becoming hostile towards ***, I felt like I had no choice and say in the matter so I quit. ****** and *** decided to "prank" me and gave me a police phone number and lied to me and said it was HR's phone number. I also heard from someone that used to work here claiming they are doing illegal drugs. I am writing this review to anyone that wants to work here or any customer that wants to come here for service, this place has a 2.5 star for a reason, you're better off finding a different lube tech business.

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