Customer ReviewsforNational Western Life Insurance Company

Have been trying for days to contact this company always put on hold will not call you back. They owe me for 2 annuitys which I dont think they will pay me. Have contacted the ***** Attorney General Office for help. Beware of this company

I bought an annuity almost 4 years ago. I have not drawn anything on this annuity until I turned 60 years of age (February ****). Their company policy. I was waiting for my direct deposit on February 21st ****. I received a letter from National Western Life Insurance the day before I was to receive my direct deposit stating I had to wait until the anniversary of my purchase of this annuity. (May ****). When planning and getting confirmation on 2 different occasions from their customer service and then finding out the day before I was to get my direct deposit and not getting it is the ultimate frustration of this company. Their customer service agents do not seem like they are properly trained and aware of the products that they sell! Their customer service is absolutely atrocious! The company seems like they purposefully like to make their clients angry!I blame my financial advisor for not properly vetting this company before I did business with them! I see a lot of negative reviews for this company. Stay as far away from National Western Life Insurance Company as possible!

The worst **. They **st me over $3000.00 in interest in**me. They take over 45 working days to transfer an annuity . I did a **** transfer so non taxable. It had expired several years ago, so i was earning 1.5%. the new ** offered 5.1%..it took them over three months. so my new company dropped the interest rate because it took so long..dont ever do business with them you will be very sorry. one star is too much

My mother took out an annuity and passed away shortly thereafter. I am the executor of the estate and have been waiting years to cash in this policy. Wanted to do it earlier but with all the fees associated with the policy I waited to get it up to the original amount invested. Sent in the paperwork in late August and the company received it on September 5th. Since that date Ive called numerous times to check on the status of the payout. Each time Ive been told it would take up to 30 business days to mail the check. Today is October 27th and I called their office again to be told I didnt sign a paper correctly. Why didnt they say something in the previous phone calls? I will never recommend this company to others. Feel as though they took advantage of my mother and now me.