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We offer a variety of services, products and classes. Our services include Massage Therapy, Reflexology, Hypnotherapy, Counseling, Lymphatic Drainage Therapy, BodyTalk, NES Health and more. We sell massage tables and supplies, as well as aromatherapy products for allergies, skin, joints and more. We offer Yoga, Meditation, QiGong, Reiki, Reflexology and Continuing Education classes for Massage Therapists.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Integrative Healing Institute meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Integrative Healing Institute include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Integrative Healing Institute
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2007 Business started: 05/01/2002 Business started locally: 05/01/2002 Business incorporated: 05/03/2002 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kim Krost, President Ms. Elizabeth Reedy, Vice--President
Contact Information
Principal: Ms. Kim Krost, President
Customer Contact: Ms. Elizabeth Reedy, Vice--President
Business Category

Health & Diet Products - Retail Health & Wellness Holistic Practitioners Massage Therapeutic Massage Therapists Schools - Business & Vocational Health & Medical - General Health & Diet Food Products - Wholesale & Manufacturing Massage School

Products & Services

Integrative Healing Institute sells the following brand(s): Biofreeze, Biotone, Bon Vital, Custom Craftworks, Floracopeia, Sacred Earth, Sombra, Traumeel

Integrative Healing Institute offers the following product(s): Aromatherapy products, Hot Stones and Warmers, Massage Bolsters, Massage Lotions and Cremes, Massage Tables

Method(s) of Payment
We accept all major credit cards, cash and checks.
Refund and Exchange Policy
All refunds and exchanges of unused products must be returned within 60 days with receipt.
Alternate Business Names
Integrative Healing Institute, LLC
Additional Information

Integrative Healing Institute is a progressive health and wellness center in San Antonio offering natural aromatherapy products and therapies for wellbeing including, Massage, Reflexology, Reiki, Clinical Hypnosis and Continuing education classes. Massage therapy supplies and continuing education classes for LMT's, Nurses, Social Workers and PC's & classes for the General Public.


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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