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BBB Business Review

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BBB Accredited Business since

Rochester Flooring Resources

Phone: (512) 291-1535 Fax: (512) 280-3772 10608 Portrush Ct, Austin, TX 78747

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a Commercial Flooring Company that supplies and installs name brand products for Commercial use.  Our products and our expertise is to give our customer the best product for there purpose, and our expertise in the correct installation of that product.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rochester Flooring Resources meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Rochester Flooring Resources include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rochester Flooring Resources
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 20, 2011 Business started: 12/12/2007 in TX Business started locally: 12/12/2007 Business incorporated 12/18/2014 in TX
Type of Entity

Limited Partnership (LP)

Business Management
Mr. Michael Perrisi, Owner
Contact Information
Principal: Mr. Michael Perrisi, Owner
Business Category

Floor Coverings & Installation Floor Removal, Resurfacing and Refinishing Floor Refinishing Floor Resurfacing Floors - Garage Floors - Laminate Floors - Raised Hardwood Floor Contractors Hardwood Floor Maintenance Resilient & Vinyl Flooring Floors - Hardwood Contractors - Flooring Floor Laying, Refinishing & Resurfacing

Products & Services

Rochester Flooring Resources sells the following brand(s): American Orleans, Amtico, Armstrong , Azrock, Burke Mercer, Dal Tile, Interface Carpet, J&J Commercial Carpets, Johnsonite, Mannington, Marazzi Tile, Mohawk, Lee's Carpets, Tarkett,

Method(s) of Payment
check or Cash
Alternate Business Names
Rochester Flooring Resources, L. P.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.