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BBB Accredited Business since

Texas Meter & Device Company LLC

Phone: (254) 799-0261 Fax: (254) 799-0266 View Additional Phone Numbers 300 S 8th St, Waco, TX 76701 http://www.texasmeter.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

TMD is a diversified company offering a broad range of products and services to the U.S. and global electric power industry.  In the U.S., TMD serves investor-owned utility companies, rural electric cooperatives, municipal-operated electric departments, commercial and industrial companies, Fortune 100 companies, local, state and national government agencies.  TMD is a watthour meter testing and meter re-manufacturing company. The AMI division of TMD exchanges meters throughout the continental United States. TMD retrofits, programs, and calibrates meters with electronic modules for remote reading. In addition, this company can produce high volumes of prewired Primary and Secondary Metering Equipment and Underground Primary Metering Cabinets.  This company's SET (Safety Equipment and Tools) division distributes 3M underground locators.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Texas Meter & Device Company LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Texas Meter & Device Company LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Texas Meter & Device Company LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 05, 2004 Business started: 01/10/1937 in TX Business started locally: 01/10/1937 Business incorporated 02/15/2000 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
Phone Number: (800) 558-9368

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Swenke, Member Ms. Joycelyn Kissinger, Customer Service Manager
Contact Information
Principal: Mr. Steve Swenke, Member
Business Category

Electric Equipment & Supplies - Retail Electronic Equipment & Supplies - Dealers Electric Equipment - Service & Repair Electric Equipment & Supplies - Wholesale Safety Equipment & Clothing Electric Equipment - Manufacturers Electric Supplies - Manufacturers Electronic Testing Equipment Meters Meters - Repair Switches - Electric

Products & Services

Texas Meter & Device Company LLC sells the following brand(s): 3M, ABB, ANIXTER, BIERER, BROOKS UTILITY PRODUCTS, BUCKINGHAM, CEMBRE, COOPER HAND TOOLS, DESIGN & MANUFACTURING LTD., EAGLE, GREENLEE, HASTINGS, KUHLMAN ELECTRIC, MILBANK, ORS NASCO, PROBE-TEC, RADIAN RESEARCH, INC., RAINBOW, SALISBURY, SIEMENS, WATTHOUR ENGINEERING CO., INC.

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
This company accepts cash, check, ACH, Mastercard, Visa, American Express, Discover
Refund and Exchange Policy
This company offers a 1 year warranty, 18 month warranty on re-certified green electric meters.  This company has a 30% restocking fee.
Alternate Business Names
TMD
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.