Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Artistic Concrete & Masonry

Phone: (830) 755-4295 -----, Boerne, TX 78015 http://www.artisticconcreteandmasonry.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers decorative concrete & stone work brick, block, stone, scoring, stamped concrete, overlays, foundations, paves, hardscapes, retaining walls services


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Artistic Concrete & Masonry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Artistic Concrete & Masonry include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Artistic Concrete & Masonry
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 10, 2008 Business started: 11/01/2006 Business started locally: 11/01/2006 Business incorporated 06/08/2010 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard Berdych, Owner
Contact Information
Principal: Mr. Richard Berdych, Owner
Business Category

Concrete Contractors Mason Contractors Patio & Deck Builders Patio Builder Concrete - Stamped & Decorative Concrete Products Concrete Reinforcements Fountains - Garden, Display Water Gardens Fountains & Ponds Mason Contractors Equipment & Supplies Contractor - Decorative & Specialty Concrete Contractors - Retaining Wall Outdoor Kitchens Building Contractors

Method(s) of Payment
Cash, Check, Charge
Alternate Business Names
Texas Artistic Concrete & Masonry, LLC
Industry Tips
Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Artistic Concrete & Masonry has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.