BBB Business Review

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This business is not BBB accredited.

Allgen Computer Warehouse Inc

Additional Locations

Phone: (210) 699-0051 Fax: (210) 699-1701 View Additional Phone Numbers 12714 Silicon Dr, San Antonio, TX 78249 View Additional Email Addresses http://www.allgen.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Allgen Computer Warehouse Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Allgen Computer Warehouse Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1997 Business started: 08/01/1993 in TX Business started locally: 08/01/1993 Business incorporated 12/28/1995 in TX
Type of Entity

Corporation

Business Management
Mr. David E. Allen, General Manager Mr. Sanford W Allen, President Ms. Susan Allen, Vice-President
Contact Information
Principal: Mr. David E. Allen, General Manager
Business Category

Computers - Used Computers - Networks Computers - Service & Repair Computers - Wholesale & Manufacturers Computers - Dealers Computer Printers Sales & Service Computers - Supplies & Parts

Products & Services

Allgen Computer Warehouse Inc sells the following brand(s): Acer, Antec, Asus, Cooler Master, Corsair, Dell, GigaByte, HP, Hynix, Kingston, Lenovo, LG, Liteon, Logitech, Microsoft, Samsung, Seagate, Sony, Thermaltake, Toshiba, Western Digital, Zalman

Allgen Computer Warehouse Inc offers the following product(s): Audio, Cables, Case, Computers, CPU, DVD drives, Fans, Flash Drive, Graphics Cards, Hard Drives, Keyboard, Laptops, LCD, Memory, Monitors, Motherboards, Mouse, Network, Ports, Power supply, Processor, RAM, Speakers, Switch, UPS, USB, Video Cards

Method(s) of Payment
All major credit cards, Cash and Checks.
Refund and Exchange Policy

10 days to return

1 year on new parts or systems (hardware only), unless otherwise stated.

30 days on used hardware

No returns on software

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.