BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that American Gold Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Gold Exchange include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Dana Samuelson, President Mr. Jason McLerran, Director of Operations
Coin Dealers, Supplies Gold, Silver & Platinum Dealers Coins,Stamps & Precious Metals Dealer Bullion Coin Dealers
Products & Services
American Gold Exchange offers the following product(s): European Gold Coins, Gold Coins and Bars, Palladium Coins and Bars, Platinum Coins and Bars, Silver Coins and Bars, U.S. Classic Gold and Silver Coins
Method(s) of PaymentWe accept the following forms of payment: Personal checks, Money orders, Cashiers checks, and Bank wire transfers.
Refund and Exchange PolicyThis company offers a 14-day return privilege for full refund (less shipping) on all certified classic U.S. coins dated pre-1933 except for: Specials, Common Date U.S. Gold Coins, and Common Date U.S. Silver Dollars (see below). Note: this return privilege is automatically waived for any order paid 14 days or longer after the original order date. Specials, Common Date U.S. Gold Coins, Common Date U.S. Silver Dollars, and uncertified (raw) U.S. gold coins and World gold coins come with a 14-day replacement privilege only. Because prices for these coins fluctuate directly with the gold and silver markets, they cannot offer refunds, however, they can replace them. Uncertified modern bullion coins and bars are sold as they come from the mint and carry no return or replacement privileges.
Alternate Business NamesAmerican Gold Exchange, Inc
Industry TipsIndustry Tips for Purchasing Coins
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview