BBB Business Review

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This business is not BBB accredited.

DBJ Cabinets

Phone: (432) 631-4861 View Additional Phone Numbers 1611 Sunset Blvd, Odessa, TX 79763 http://www.dbjcabinets.net ! There is an alert on DBJ Cabinets !


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BBB Accreditation

On 7/31/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 1E. In its relationship with BBB:
    • meet all applicable standards within this Code of Business Practices
    • cooperate with BBB's activities and efforts to promote voluntary self-regulation within the business' industry
    • honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
    • complete the required application and pay all monetary obligations to BBB in a timely manner
  • 2D. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
  • 2E. Use the BBB name and logos in accordance with BBB policy.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's website, www.dbjcabinets.net, includes an approximation of the BBB Accredited Business Seal on their "Home" page. BBB contacted this company on 04/16/2014 to update their use of BBB trademarks. This company did not comply with the BBB's request. As of 08/01/2014, BBB revoked BBB accreditation for DBJ Cabinets. This company is not accredited with this BBB and our policies prohibit such a reference.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for DBJ Cabinets include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for DBJ Cabinets include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DBJ Cabinets
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 04, 2012 Business started: 01/31/2011 Business started locally: 01/31/2011
Type of Entity

Sole Proprietorship

Business Management
Mr. Alfredo Nunez, Owner Ms. Judy Nunez, Owner
Contact Information
Principal: Mr. Alfredo Nunez, Owner
Business Category

Cabinets Countertops Kitchen & Bath - Design & Remodeling Painting Contractors Kitchen Cabinets - Refinishing, Refacing & Resurfacing Cabinet Manufacturer Cabinet Maker

Industry Tips
Tips for hiring a contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.