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Find a Location

Cordova Auto Center has 1 locations, listed below.

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    Business ProfileforCordova Auto Center

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Struts, Brake Pads, Shocks, U Joints, Suspension Parts, Radiator Flushes, Transmissions Replacement, Engine Replacement, Bearings, Wheels spacers, Adapters, Lug Nuts, Catelitic Converters, Straight pipes, Chrome tips, Tire Makes, Tire Make, ALLIANCE, BRIDGESTONE, CARLISLE, CONTINENTAL, CORDOVAN, DEESTONE, DENMAN, DUNLOP, ELDORADO, FEDERAL, FIRESTONE, FUZION, GENERAL, GOODYEAR, HANKOOK, KUMHO, LANVIGATOR, LEXANI, LING LONG, MAXXIS, MCCREARY, MINERVA, MISCELLANOUS, NUTECH, OTR, POWER KING, PRIMEX, PRO COMP, REMINGTON, STA, SUMITOMO, TBC, TOYO, TRIANGLE, WANLI, YOKOHAMA

    Business Details

    Location of This Business
    12715 Nacogdoches Rd, San Antonio, TX 78217-1946
    BBB File Opened:
    10/17/2003
    Years in Business:
    32
    Business Started:
    3/31/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    4/16/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cordova Auto Center Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Rogelio Sandoval Cordova Jr., President
    • Mr. Rogelio s Cordova Sr.
    Contact Information

    Principal

    • Mr. Rogelio Sandoval Cordova Jr., President
    • Mr. Rogelio s Cordova Sr.

    Customer Contact

    • Mr. Rogelio Sandoval Cordova Jr., President
    Additional Contact Information

    Fax Numbers

    • (210) 564-0019
      Primary Fax
    • (210) 646-9348
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul G

    1 star

    08/06/2024

    Mechanic who mounted my tires put the wheels on the machine, it spun up and stopped right away.. he removed the wheel to install on my vehicle. After 2 of them I confronted him asking why he didnt add any weights, he said it was "already balanced, its good". He showed me the machine. The machine displayed an error "Check wheel or tire for damage". He said that error meant no weights were needed, it was balanced.I paid for 4 tires and a spare mounted/balance. I went to Discount Tire, where I had tire warranty, and was still experiencing a vibration. They pulled all 4 wheels and checked them. All 4 were not balanced. Discount Tire rebalanced them the vibration went away.I could have gone back to complain, but for what? the problem was fixed now. I was out the money, but I knew I was going to need some other work soon, and figured Id bring it up then.I returned yesterday, Yes its been 2 months, but I had receipts from both Discount Tire and Cordova. When I brought it to their attention, the mechanic denied it had ever happened. Acted like this was all a story I made up. Said maybe if someone else had done that.. but not him..The cashier said there was nothing he could do. Had I come in earlier they could have fixed it. To which I replied, why? I confronted him before I even left. I knew it wasn't right. He could have fixed it then. After Discount Tire there was nothing to fix.Then he looked at the Discount Tire receipt and said "they fixed it for free", and acted like there was no reason I should be mad about anything because I didnt pay to get it fixed elsewhere.His next comment was that they would have refunded me. I told them I just wanted a discount on the services I needed today, an alignment. He made a face, smushed his lips together and just said "nothing I can do for you"..I saw the signs about "must have receipt for warranty" so I made sure to keep it.The signage with prices was also wrong, and the cashier told me the mechanics set the price.

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