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BBB Business Review

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BBB Accredited Business since

Star Collision Repair, LLC

Phone: (210) 256-7827 Fax: (210) 256-7828 5710 Kenwick St, San Antonio, TX 78238 http://www.starcollisionrepair.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers free estimates, discount deductible, lifetime limited warranty, full services on auto body and paint repair, complete paint jobs, cammo wraps, spray-on bed liners, frame work, auto detailing, glass replacement, auto accessories, and paintless dent repair.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Star Collision Repair, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Star Collision Repair, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Star Collision Repair, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 21, 2012 Business started: 07/21/2011 in TX Business started locally: 07/21/2011 Business incorporated: 07/21/2011 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mauricio Herrera, Owner
Contact Information
Principal: Mr. Mauricio Herrera, Owner
Business Category

Auto Body Repair & Painting Auto Paintless Dent Repair Auto Paint - Mobile Auto Restoration Auto Repair - Windshield, Glass Shops

Method(s) of Payment
This company accepts credit cards, checks, and insurance checks.
Industry Tips
Car repair tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.