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Find a Location

Auto Oasis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAuto Oasis

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    522 S Crane Ave, Odessa, TX 79763-4649
    BBB File Opened:
    5/11/2010
    Years in Business:
    14
    Business Started:
    3/1/2010
    Business Started Locally:
    3/1/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jesse Porras, Owner
    Contact Information

    Principal

    • Mr. Jesse Porras, Owner

    Customer Contact

    • Mr. Jesse Porras, Owner
    Additional Contact Information

    Fax Numbers

    • (432) 333-6410
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/26/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I dropped my car off June 12 and i got it back December 19! He was paid $9738 to do repairs on my car, insurance sent him a list of guaranteed part he said they would take care of it and replace the parts needed and repair what needed to be repaired, they did not do any of that they did not even call any place that were holding parts for us, he just put old parts back on after just being repaired or aftermarket parts! Causing my car to give malfunctioning alerts pull over quickly break malfunctioning headlight malfunctioning hood not closedThis has caused us to wait another month to get another estimate to have the repairs done correctly, then we have to put it the shop AGAIN! He has refused to repair any of his mistakes nor has he offered to refund us so we can take it to another body shop. This business has not help whatsoever to try to get this resolved they have cause more for us, I had to call the cops to get our car towed off his property because he did not want to release my car after I gave him $500 for deductible! They also costed me another battery due to leaving my doors open they killed the inner core and that was another $390 for their carelessness. This man pocketed majority of the money did a careless job and does not try to make anything right between his business and the customer I would not recommend him to anyone, he did not even have my signature consent to work on my vehicle he never showed us the estimate he just he said it would take 2 months top (mind you when I took it I was expecting an estimate because one was not given to us, only to return and have things removed from my car already) he was never there when we went by, never answered nor returned phone calls he would not provide me with the warranty receipt nor show any kind of quotes for the parts he purchased he was just trying to give us the receipt for the headlamp making me believe that was the only parts bought new!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Blanca C

    1 star

    12/19/2023

    This body shop scammed us! We had an accident and when we took our car we gave him ALL funds our insurance had parts being held for us by other places and he still bought used and after market parts! Non of my new parts have warranty my finder is no attached, they over sprayed my car now I need a whole new paint job, they put scratches on my car, when it was raining the put a tarp and my car got rained and full of dirt, my window goes down slow and is off the latch and goes ** in a angle it goes one and one the body shop cause me more money to fix the second time then it did the first time! I do no recommend this body shop to anyone

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