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Find a Location

Westside Refrigeration & Air Conditioning has 1 locations, listed below.

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    Business ProfileforWestside Refrigeration & Air Conditioning

    Air Conditioning Contractor

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11348 W 16th St, Odessa, TX 79763-6410
    BBB File Opened:
    9/29/1994
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Started Locally:
    1/1/1989
    Business Management
    • Mr. Verle Pearce, Owner
    Contact Information

    Principal

    • Mr. Verle Pearce, Owner

    Customer Contact

    • Mr. Verle Pearce, Owner

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/23/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    This company was contracted over 2 months ago to repair my 2 ac units through AHS and has been to the house over 4 times to fix the units. The company actually charged me for a part when they should have gone through my home warranty company for the cost. They still have not reimbursed me for the cost of the part. After 2 months of tripple digit temps, as of the date of this complaint both units are not fixed. Today the owner of the company, ****** was to accompany his techs to my residence with a check covering the funds charged to me for the part. He did not show. His secretary got him on the phone and he began his conversation with rudeness and unprofessionalism. He used vulger language throughout the conversation and continually cut me off throughout the conversation. I still have 2 ac units which do not function as they should, and am out $285.88 for the part which took them 2 months to acquire!! This individual has no business running a company; incompetent and rude.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tomas W

    5 stars

    05/07/2022

    Have used this company before great service. On time, great integrity, willing to inform the customer of services. Technician is professional and knowledgeable.

    Local BBB

    BBB serving the Heart of Texas

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